B2B Onboarding Specialist
7 days ago
About Us
We're a rapidly growing SaaS startup, backed by top investors like Sequoia Capital India. Our platform is designed to help e-commerce brands succeed, and we're committed to providing exceptional service and support to our customers. As a Client Onboarding Manager, you'll play a critical role in helping us achieve our mission.
Your Key Responsibilities:
- Develop and implement effective onboarding strategies to ensure seamless customer experiences
- Collaborate with cross-functional teams to identify opportunities for growth and improvement
- Provide exceptional support to customers, addressing their concerns and helping them achieve their goals
- Track key metrics and provide regular updates to stakeholders on customer success and adoption
Why Join Us?
- Competitive salary: ₹15-20 lakhs per annum
- Opportunity to work with a dynamic team and contribute to the growth of a fast-paced startup
- Chance to make a real impact and help shape the future of e-commerce
- Generous equity (ESOP) to everyone in the team
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