Client Onboarding Specialist
3 weeks ago
BiteSpeed is a cutting-edge SaaS startup transforming the marketing, support, and sales landscape for e-commerce brands. With a strong presence in 50+ countries and 2500+ e-commerce brands on board, we're dedicated to delivering exceptional customer experiences.
We're looking for a skilled Client Onboarding Specialist to join our team. As a key member, you'll give customers a delightful onboarding experience, track product adoption, and ensure they get maximum value from our platform.
**Job Responsibilities:**
- Owning customer onboarding and making them successful
- Developing and implementing onboarding strategies
- Collaborating with cross-functional teams to drive customer satisfaction
**Required Skills and Qualifications:**
- 1+ years of experience in client onboarding and success
- Excellent communication and problem-solving skills
- Ability to learn quickly and adapt to new situations
**Benefits:**
- Salary of ₹10-16 lakhs per annum
- Generous equity (ESOP)
- Opportunities for professional growth and development
- A fun and dynamic work environment
**Our Values:**
We believe in living our values every day: Go Above And Beyond, Make Things Happen, Say It Like It Is, Progress Over Perfection, and Don't Take Yourself Seriously, Take Your Work Seriously. These values guide us in everything we do and help us achieve our mission.
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