B2B Onboarding Specialist

1 week ago


Bengaluru, Karnataka, India BiteSpeed Full time

We're Building Something Special:

">Company Overview
- BiteSpeed is a Sequoia-backed SaaS startup revolutionizing e-commerce with its AI-native Marketing, Support & Sales suite.

- Our mission is to empower e-commerce brands worldwide with innovative solutions and exceptional customer experiences.

A New Chapter for Customer Success:

The Job Description
- We're seeking a highly skilled B2B Onboarding Specialist to own customer relationships, drive growth, and deliver exceptional onboarding experiences.

- Your primary focus will be on creating delightful onboarding experiences, tracking product adoption, and forming customer insights for our product team.

Your Key Responsibilities
- Develop and execute customized onboarding plans to ensure seamless customer experiences.
- Foster strong relationships with customers to understand their needs and provide tailored support.

What Makes You Suitable?
- 1+ years of experience in B2B customer onboarding, managing customer success & support at a SaaS startup.
- Excellent communication and interpersonal skills to build trust with customers and internal stakeholders.

Compensation Package
- Salary: ₹20-30 Lakhs depending on experience.

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