BiteSpeed Client Onboarding Specialist
5 days ago
BiteSpeed is a Sequoia-backed SaaS startup revolutionizing e-commerce with an AI-native Marketing, Support & Sales suite. We're currently working with 2500+ brands globally and have raised $5.5M+. As a Client Onboarding Manager at BiteSpeed, your core job is to own customer relationships, make them successful, and fans of our platform.
Delivering a delightful onboarding experience is crucial for our customers' success. You will help them get setup for success, track product adoption, and ensure they are getting maximum value leading to upsells and expansion revenue. Your goal is to become a trusted product advisor for our customers, helping them unlock the full potential of BiteSpeed.
To excel in this role, you'll need 1+ years of experience in B2B customer onboarding, managing customer success & support at a SaaS startup. A genuine interest in conversations with people from different backgrounds and a passion for delivering exceptional service experiences are essential. Our ideal candidate is someone who genuinely likes helping people and making them successful.
We offer top-of-market salaries and generous equity (ESOP) to everyone in the team. Our location is Bangalore. The estimated salary for this role is ₹20-25 lakhs per annum, depending on experience.
BiteSpeed's culture is built around personal transformation, wealth creation, and winning together. Our values define the right thing to do and we hire, reward, and sometimes let go based on them. Some of our benefits include health insurance, work-from-home budget, quarterly offsites, cult fitness membership, and unlimited leaves.
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