Lead Guest Experience

Executive Guest Experience SpecialistWe are seeking a highly skilled hospitality professional to excel in creating unforgettable guest experiences.Greet and Welcome Guests: Provide a warm welcome for all guests, setting the tone for an exceptional experience.Manage Reservations and Seating: Efficiently manage reservations, waitlists, and guest seating to...

Housekeeping DirectorThis position oversees the housekeeping operations to ensure immaculate cleanliness, hygiene, and aesthetic upkeep of all guest rooms, public areas, and back-of-house spaces. The role demands meticulous attention to detail, strong organizational skills, and effective collaboration with other departments to deliver an exceptional guest...

Job DescriptionThe Reservations Executive is a key role within our organization, responsible for providing exceptional customer service and ensuring seamless guest experiences.This position requires proactive communication with guests through various channels to provide pre-arrival information, answer inquiries, and address concerns.A Reservations Executive...

Job Overview:We are seeking a seasoned Food Services Director to lead our team in delivering exceptional dining experiences.About the Role:Develop and execute service strategies that promote high guest satisfaction and retention.Maintain impeccable standards of cleanliness, hygiene, and safety across all service areas.Collaborate with cross-functional teams...

Job Title: Team Lead for Food and Beverage ServicesWe are seeking a skilled Team Lead to oversee our food and beverage operations in Kollam, Kerala. As a key member of our team, you will be responsible for delivering exceptional guest service, ensuring the delivery of brand promise, and maintaining positive guest and colleague interactions.The ideal...

Remote Reservation Agent PositionWe are seeking a skilled and experienced reservation agent to join our team in a remote capacity. This is a unique opportunity for a customer-focused individual with excellent communication skills to work in a dynamic environment and provide exceptional guest experiences.Key Responsibilities:Process refund requests and...

Job Summary:We are seeking a Customer Experience Ambassador to join our team, fostering exceptional guest experiences at our properties in South and West India.About the Role:Deliver outstanding customer service by greeting and welcoming guests with a pleasant demeanor.Ensure seamless check-ins and check-outs, completing all necessary documentation...

About This RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Hotel Intern.This is an exceptional opportunity to gain valuable experience in the hospitality industry, working with our properties in South and West India.Key Responsibilities:Guest Services: Provide excellent customer service, greeting and welcoming guests...

About this RoleAs a seasoned hospitality professional, you will be responsible for overseeing the housekeeping department and ensuring that guest rooms and public areas are maintained to high standards of cleanliness and presentation.Key Responsibilities:Lead and train housekeeping staff to deliver exceptional service.Conduct regular inspections of guest...

Job Title:Customer Service Sales SupportKey Responsibilities:Handle inbound booking inquiries through calls, emails, and WhatsApp chats.Provide accurate information regarding room availability, pricing, and current promotions.Engage with potential guests to convert inquiries into confirmed bookings.Upsell hotel services and packages to enhance booking...