Sales and Customer Experience Ambassador

6 days ago

Kollam, Kerala, India beBeeHospitality Full time ₹ 30,00,000 - ₹ 60,00,000
Job Title:

Customer Service Sales Support

Key Responsibilities:
  • Handle inbound booking inquiries through calls, emails, and WhatsApp chats.
  • Provide accurate information regarding room availability, pricing, and current promotions.
  • Engage with potential guests to convert inquiries into confirmed bookings.
  • Upsell hotel services and packages to enhance booking value.
  • Manage booking modifications, cancellations, and special guest requests efficiently.
  • Maintain detailed and accurate records of customer interactions and booking conversions.
  • Collaborate closely with operations and front-office teams to ensure a seamless guest experience.
  • Gather and share customer feedback to support continuous service improvement.
  • Work with the sales and marketing teams to achieve monthly and quarterly targets.
Qualifications:
  • 1-3 years of experience in a Sale, customer service, or hospitality role.
  • Excellent verbal and written communication skills.
  • Strong persuasion and negotiation abilities.
  • Ability to multitask and effectively manage time in a dynamic environment.
  • Customer-centric mindset with a commitment to delivering outstanding service.
  • Experience with CRM systems and hotel booking platforms is preferred.
  • Familiarity with WhatsApp Business, chat automation, and professional email communication.
  • Proficient in MS Office applications (Word, Excel,Outlook).
  • Basic understanding of payment processing systems.
  • Ability to work under pressure and manage multiple tasks efficiently.
  • Degree in Hospitality Management, Business Administration, or a related field is preferred.
Why Join Us:
  • Opportunity to grow within a fast-paced hospitality company.
  • Collaborative and supportive work environment.
  • Attractive performance-based incentives

  • Customer Experience Ambassador

    1 week ago

    Kollam, Kerala, India beBeeHospitality Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Summary:We are seeking a Customer Experience Ambassador to join our team, fostering exceptional guest experiences at our properties in South and West India.About the Role:Deliver outstanding customer service by greeting and welcoming guests with a pleasant demeanor.Ensure seamless check-ins and check-outs, completing all necessary documentation...

  • Sales and Marketing Ambassador

    1 week ago

    Kollam, Kerala, India beBeeMarketing Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title:Sales and Marketing AmbassadorKey Responsibilities:Identify and acquire new clients for sales opportunities.Develop and maintain long-term relationships with existing clients to ensure customer satisfaction and repeat business.Required Skills and Qualifications:Proven track record in pharma sales and marketing is a significant advantage.Excellent...

  • Campus ambassador

    2 weeks ago

    Kollam, Kerala, India Vayy Datrimony Full time

    ???? About Vayy DatrimonyVayy Datrimony is an AI-powered matchmaking platform where dating meets matrimony. We are a women-first, privacy-focused startup founded with the mission of making online matchmaking smarter, safer, and more inclusive.Unlike casual dating apps or rigid matrimonial portals, Vayy blends the best of both worlds — giving today's...

  • Sales Ambassador

    2 weeks ago

    Kollam, Kerala, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

    Role SummaryWe are seeking a highly motivated Retail Sales Officer to join our team. The successful candidate will be responsible for providing exceptional customer service, promoting products and driving sales.Key Responsibilities:Customer Engagement: Provide a warm welcome to customers, offering support and assistance as needed.Product Knowledge: Engage...

  • Content Ambassador

    6 days ago

    Kollam, Kerala, India beBeeContentAmbassador Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Title: Content AmbassadorWe are seeking a charismatic and engaging individual to be the on-screen voice and face of our content. As a Content Ambassador, you will bring energy, professionalism, and creativity to every project while connecting with audiences across digital platforms.About the Role:Host and present content for videos, livestreams,...

  • Chat Customer Experience Ambassador

    2 weeks ago

    Kollam, Kerala, India beBeeExperience Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Experience Representative OpportunityWe are seeking a highly skilled and motivated customer experience representative to deliver exceptional service through chat.Key Responsibilities:Manage customer queries through chat in a professional and timely manner.Provide accurate information regarding products/services.Resolve customer concerns efficiently...

  • Hospitality Service Ambassador

    1 week ago

    Kollam, Kerala, India beBeeService Full time ₹ 6,00,000 - ₹ 8,50,000

    Job Title: Hospitality Service AmbassadorAbout the Role:This is a challenging and rewarding role that requires an individual who can provide exceptional customer service and support in a fast-paced environment.Main Responsibilities:Welcoming guests, presenting menus, and assisting with food and beverage selectionsTaking accurate orders and coordinating with...

  • Digital Ambassador

    1 week ago

    Kollam, Kerala, India beBeeInfluencer Full time ₹ 90,00,000 - ₹ 1,20,00,000

    We are looking for a Digital Ambassador to drive brand awareness and user growth through collaborations with content creators and influencers.The role involves identifying, engaging, and managing influencer partnerships across social platforms to create impactful campaigns. If you're passionate about social media, influencer trends, and relationship...

  • Customer Experience Specialist

    7 days ago

    Kollam, Kerala, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 40,00,000

    Job Title: Customer Service ExecutiveAbout the RoleWe are seeking a highly motivated and skilled Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that customers have a positive experience with our company.Key...

  • Customer Experience Leader

    7 days ago

    Kollam, Kerala, India beBeeService Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Service ManagerThe ideal candidate for this position will have a proven track record of delivering excellent customer service and managing a team of customer-facing professionals.Key Responsibilities:Team Management: Lead and develop a team of customer service representatives to ensure exceptional service delivery and high employee...