Call Quality Evaluator

Overview:We are seeking a detail-oriented Call Quality & Data Analyst to review incoming call activity,assess call outcomes, and provide insights to ensure smooth operations. This role involveslistening to call recordings, reviewing transcripts, and maintaining accurate records of callperformance.Key Responsibilities:● Review daily incoming call recordings...

Overview:We are seeking a detail-oriented Call Quality & Data Analyst to review incoming call activity,assess call outcomes, and provide insights to ensure smooth operations. This role involveslistening to call recordings, reviewing transcripts, and maintaining accurate records of callperformance.Key Responsibilities:● Review daily incoming call recordings...

Job DescriptionWe are seeking a detail-oriented professional to review incoming call activity, assess call outcomes, and provide insights to ensure smooth operations.This role is responsible for reviewing daily incoming call recordings and transcripts, verifying and documenting call outcomes, identifying errors or service issues, and preparing reports...

Job Overview:We are seeking a highly skilled and principled professional to assess, audit, and ensure the ethical development and deployment of AI models across multiple cloud environments.Evaluate AI/ML, LLM, and GenAI models for bias, fairness, explainability, and robustness.Main Responsibilities:The successful candidate will be responsible for...

Key Roles and ResponsibilitiesThe primary duties of a Call Quality Evaluator include assessing recorded sales calls, identifying areas for improvement in sales conversations, and providing actionable insights to enhance customer satisfaction and team performance.Evaluate the effectiveness of customer interactions conducted by sales executives.Analyze...

Job Overview:We are seeking a detail-oriented and analytical Lead Call Performance Specialist to join our team.The role involves reviewing daily incoming call recordings and transcripts, assessing call outcomes, and providing valuable insights to drive business growth.Key Responsibilities:• Analyze call data to identify trends and areas for improvement.•...

Director of Food Quality AssuranceThe Director of Food Quality Assurance is responsible for overseeing all quality assurance and control processes to ensure food products meet regulatory standards, customer expectations, and safety requirements.This role ensures the highest quality of products from raw materials to finished goods, while driving continuous...

Quality Assurance SpecialistJob Summary:Implement and maintain quality control processes for equipment, ensuring compliance with industry standards.Supervise and monitor junior staff assigned to each machine or project, ensuring operational efficiency and adherence to quality standards.Conduct regular quality assessments of equipment output and provide...

Experience: 5 to 9 yearsLocation: TrivandrumSkills: Functional testing, Manual testing, API Testing, Database testing, SQL queries, Azure/AWSWe are seeking a highly skilled and motivated Quality Analyst to join our dynamic team. As aQuality Analyst, you will play a crucial role in ensuring the delivery of high-quality softwaresolutions through effective...

Experience: 5 to 9 yearsLocation: TrivandrumSkills: Functional testing, Manual testing, API Testing, Database testing, SQL queries, Azure/AWSWe are seeking a highly skilled and motivated Quality Analyst to join our dynamic team. As aQuality Analyst, you will play a crucial role in ensuring the delivery of high-quality softwaresolutions through effective...