High-Quality Sales Interaction Specialist

11 hours ago

Thiruvananthapuram, Kerala, India beBeeCallQuality Full time ₹ 9,00,000 - ₹ 12,00,000
Key Roles and Responsibilities

The primary duties of a Call Quality Evaluator include assessing recorded sales calls, identifying areas for improvement in sales conversations, and providing actionable insights to enhance customer satisfaction and team performance.

  • Evaluate the effectiveness of customer interactions conducted by sales executives.
  • Analyze strengths and weaknesses in sales conversations, focusing on customer experience, compliance, and effectiveness.
  • Prepare detailed reports outlining recommendations for skill development and process improvements.
  • Collaborate with trainers to design solutions for skill gaps and recommend enhancements to sales strategies.
  • Monitor the impact of feedback implementation and update evaluation criteria as needed.
About This Role

This position is responsible for ensuring the quality and effectiveness of customer interactions. The ideal candidate will have strong analytical and communication skills, with the ability to provide constructive feedback and suggest practical solutions.

Requirements

To be successful in this role, you should possess:

  • A minimum of 1–3 years of experience in quality analysis, call auditing, or training support (preferably in a sales-driven environment).
  • Strong listening, analytical, and reporting skills.
  • Ability to provide clear and actionable feedback.
  • Excellent communication and interpersonal skills.
  • A hunger to learn, adapt, and contribute to continuous improvement.
Benefits

This role offers opportunities for professional growth and development, as well as a chance to make a meaningful impact on customer satisfaction and team performance.

  • Sales Development Specialist

    1 day ago

    Thiruvananthapuram, Kerala, India beBeeBusiness Full time ₹ 40,00,000 - ₹ 80,00,000

    Sales Development SpecialistWe are seeking a highly motivated Sales Development Specialist to join our team. As a Sales Development Specialist, you will be responsible for identifying and pursuing new business opportunities in the B2B SaaS and General Trade ecosystems.

  • Quality Assurance Specialist

    2 days ago

    Thiruvananthapuram, Kerala, India beBeeQuality Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Job Title: Quality Assurance SpecialistDescriptionWe are seeking a highly skilled and detail-oriented Quality Assurance Specialist with hands-on experience in retail search integrations, strong proficiency in SQL, and excellent analytical skills.The ideal candidate will be responsible for ensuring the quality and performance of our e-commerce search...

  • Senior Software Quality Assurance Specialist

    5 hours ago

    Thiruvananthapuram, Kerala, India beBeeSoftware Full time ₹ 20,00,000 - ₹ 30,00,000

    Job Title: Senior Quality Assurance EngineerAbout This Role:We are seeking a highly skilled and organized Quality Assurance Specialist to lead our testing efforts. The ideal candidate will have experience in developing, implementing, and automating quality processes to ensure products meet specifications for quality, function, and reliability prior to...

  • Senior Quality Assurance Specialist

    13 hours ago

    Thiruvananthapuram, Kerala, India beBeeQualityAssuranceSpecialist Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Overview:">As a senior quality assurance specialist, you will play a pivotal role in driving excellence in our mobile applications and AIoT devices. This involves spearheading comprehensive testing efforts, collaborating with cross-functional teams, and tracking progress to inform quality enhancements.">Key Responsibilities:">Mobile Testing: Conduct...

  • Sales and Technical Support Specialist

    2 days ago

    Thiruvananthapuram, Kerala, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our sales and service division, you will be responsible for delivering exceptional customer experiences through effective technical support and sales strategies.Key responsibilities include:Providing timely and knowledgeable technical assistance to...

  • Senior Software Quality Assurance Specialist

    4 days ago

    Thiruvananthapuram, Kerala, India beBeeSoftware Full time ₹ 40,00,000 - ₹ 80,00,000

    Quality Assurance EngineerWe are seeking a highly skilled and motivated Quality Assurance Specialist to join our dynamic team.The ideal candidate will have a strong background in agile development practices, expertise in various types of testing (load, performance, security, and database), experience with cloud platforms (Azure, AWS), proficiency in cloud...

  • AI Specialist

    2 days ago

    Thiruvananthapuram, Kerala, India beBeeGenerative Full time ₹ 20,00,000 - ₹ 25,00,000

    Role Overview:We are seeking a professional to develop interactive video content for the Generative AI Foundations certification program.Responsibilities:Translate certification objectives into engaging and learner-friendly video scripts.Design scenario-based interactive videos that align with Bloom's Taxonomy and Depth of Knowledge (DOK) levels.Provide...

  • Sales Development Professional

    15 hours ago

    Thiruvananthapuram, Kerala, India beBeeBusiness Full time ₹ 9,00,000 - ₹ 12,00,000

    About a Business Development SpecialistWe are seeking a proactive Business Development Specialist to drive outbound outreach, lead qualification, and discovery call scheduling.Key Responsibilities:Become knowledgeable about our products and services.Identify ideal target accounts and key decision-makers.Execute targeted campaigns via email, WhatsApp, and...

  • Sales Growth Specialist

    1 hour ago

    Thiruvananthapuram, Kerala, India beBeeDigitalMarketing Full time ₹ 12,00,000 - ₹ 25,00,000

    Sales Growth SpecialistWe are seeking a results-driven sales professional to join our growing team.In this role, you will be responsible for identifying and acquiring new clients for our digital marketing services. Your primary focus will be on lead generation, client relationship management, and achieving sales targets.Key Responsibilities:Identify and...

  • Sales Development Representative

    4 weeks ago

    Thiruvananthapuram, Kerala, India NxtWave Full time

    You're ideal for this role ifYou're interested in guiding students with their career decisionsYou've the empathy to address all queries regarding NxtWave courses for potential learners and help them make a decision fasterYou've proven experience of direct interactions with customers (an added advantage)You're looking to work in the environment of a...