Call Centre Quality Review Specialist

Overview:We are seeking a detail-oriented Call Quality & Data Analyst to review incoming call activity,assess call outcomes, and provide insights to ensure smooth operations. This role involveslistening to call recordings, reviewing transcripts, and maintaining accurate records of callperformance.Key Responsibilities:● Review daily incoming call recordings...

Overview:We are seeking a detail-oriented Call Quality & Data Analyst to review incoming call activity,assess call outcomes, and provide insights to ensure smooth operations. This role involveslistening to call recordings, reviewing transcripts, and maintaining accurate records of callperformance.Key Responsibilities:● Review daily incoming call recordings...

Job Title: Document Review SpecialistAbout the Role:We are seeking a detail-oriented and organized professional to join our team as a Document Review Specialist.This is an excellent opportunity for someone looking to advance their career in document review and management.The successful candidate will have strong analytical and communication skills, with the...

Job Overview:We are seeking a detail-oriented and analytical Lead Call Performance Specialist to join our team.The role involves reviewing daily incoming call recordings and transcripts, assessing call outcomes, and providing valuable insights to drive business growth.Key Responsibilities:• Analyze call data to identify trends and areas for improvement.•...

Job Overview\helpers-list-block">Become a key player in our quality assurance team as a Call Quality Analyst.Duties and Responsibilities:\helpers-list-block">Review daily call recordings and transcripts to assess outcomes and provide actionable insights for improvement.\helpers-list-item>Analyze call data to identify areas for enhancement, flagging potential...

UnacademyHeadquartered in Bengaluru, Unacademy is India's largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country.Job...

Job Title: Quality Assurance SpecialistDescriptionWe are seeking a highly skilled and detail-oriented Quality Assurance Specialist with hands-on experience in retail search integrations, strong proficiency in SQL, and excellent analytical skills.The ideal candidate will be responsible for ensuring the quality and performance of our e-commerce search...

Job Description:YipitData's India-based team is seeking a highly skilled Data QA Specialist to ensure data quality and accuracy across industries.The ideal candidate will review raw financial transaction spend data, verify and correct errors according to U.S. accounting rules, and collaborate closely with the U.S.-based Data Product team.Responsibilities...

Job DescriptionResponsibilities:Conduct product reviews and facilitate the mould transfer process at the shop floor.Ensure the quality of moulds and maintain them in a safe manner.Resolve internal product quality issues promptly.Provide on-site quality resolution and conduct quality reviews for customers as needed.Investigate customer complaints, identify...

We are seeking a skilled Quality Assurance Specialist to join our agile development team.The ideal candidate will have a strong background in quality assurance, expertise in various types of testing, experience with cloud platforms (Azure, AWS), and proficiency in test automation tools.Responsibilities include:Quality Assurance Expertise:Collaborate with...