Digital Transformation ServiceNow ITSM and HR Specialist

18 hours ago


Mumbai, Maharashtra, India beBeeServiceNow Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description

The role of a ServiceNow ITSM and HR Analyst is pivotal in bridging the gap between business needs and technology capabilities.

As a key member of the Digital Transformation team, you will be responsible for managing and governing foundational data, ensuring process alignment with enterprise standards, and providing consultative guidance to stakeholders.

You will lead requirements gathering, backlog prioritization, POCs, and discovery workshops to shape scalable solutions.

Your expertise will drive automation, efficiency, and user experience improvements by analyzing processes, designing workflows, and coordinating testing and adoption.

Acting as a trusted advisor, you will help maximize the value of the ServiceNow platform across the enterprise.



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