Order Coordinator

1 month ago


Thiruvananthapuram, Kerala, India Universal Marine Medical Full time

Job Summary

Universal Marine Medical is seeking a highly skilled Order Processor to join our team. As an Order Processor, you will be responsible for efficiently and accurately processing customer orders from receipt to fulfillment.

Key Responsibilities

  • Process customer orders with a high degree of accuracy, ensuring completeness and accuracy of order details, including product codes, quantities, pricing, and shipping information.
  • Verify order information against customer records, pricing agreements, and inventory availability, resolving any discrepancies or issues that may arise during the order processing stage.
  • Communicate with customers on discrepancies, order conflicts, and shipping delays, providing regular updates on the status of their orders.
  • Work with the purchasing department to determine ETA for any order items not in stock.
  • Utilize Enterprise Resource Planning (ERP) software to process orders, ensuring data integrity and accuracy throughout the order process.

Requirements

  • High School diploma or similar
  • Excellent customer service skills
  • Detail oriented and dependable
  • Ability to work independently
  • Strong verbal and written communications

Benefits

Health, dental, vision insurance, 401(k) and Paid Time off



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