Multi-Property Branch Leader

22 hours ago

Aurangabad, Maharashtra, India beBeePropertyManager Full time ₹ 9,31,000 - ₹ 12,11,000
Job Overview

We are seeking an experienced and dynamic Branch Manager to oversee the operations, strategy execution, and team management at our property. This senior role is critical to ensuring operational excellence, driving guest satisfaction, and achieving business targets.

The ideal candidate will have a proven track record of leading large and diverse teams, with a focus on hospitality management and multi-property or branch-level operations.

  • Strategic and Operational Leadership:
    • Develop and execute branch-level operational strategies in alignment with our vision and goals.
    • Take end-to-end ownership of property operations, ensuring smooth functioning and high-quality service delivery.
    • Monitor branch performance metrics and implement improvements to achieve business objectives.
  • Team Management:
    • Lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff.
    • Foster a culture of collaboration, accountability, and high performance.
    • Identify training needs and organize capacity-building initiatives to enhance team capabilities.
  • Guest Experience:
    • Ensure exceptional guest experiences by upholding our service standards and addressing feedback proactively.
    • Handle escalated guest concerns and resolve issues to maintain our brand reputation.
  • Budget and Financial Management:
    • Oversee property budgets, monitor expenditures, and ensure adherence to financial plans.
    • Identify cost-saving opportunities without compromising on quality or guest satisfaction.
  • Compliance and Standards:
    • Ensure all branch operations comply with company policies, local regulations, and safety standards.
    • Conduct regular audits to maintain quality and operational consistency across properties.
  • Business Growth and Development:
    • Identify opportunities for improving property performance and guest occupancy rates.
    • Collaborate with marketing and sales teams to implement local strategies for attracting guests and increasing revenue.

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