Strategic Customer Engagement Lead

2 weeks ago

Lucknow, Uttar Pradesh, India beBeeExecutive Full time ₹ 9,00,000 - ₹ 12,00,000

As a senior executive, you will play a pivotal role in maintaining and updating records of customer interactions.

Key Responsibilities:
  • Maintain accurate and up-to-date records of customer interactions
  • Handle customer complaints and provide suitable solutions within time limits
  • Collaborate with financial institutions for documentation purposes
  • Facilitate customer registration and processing
  • Process customer accounts and file documents
  • Liaise with departments such as account, legal, and liaison
Requirements:
  • Excellent MS Office skills, including Excel, Word, and PowerPoint
  • Familiarity with regulations related to the industry, specifically department of stamp duty & registration
  • Ability to work with AI-powered tools to enhance customer experience
  • Strong organizational and communication skills
About this role:

This is an excellent opportunity to work in a dynamic environment and contribute to the company's growth and success.

Our ideal candidate will have excellent communication and interpersonal skills, be able to work well under pressure and meet deadlines, and have a strong understanding of the industry and its regulations.

The successful candidate will be responsible for maintaining accurate and up-to-date records of customer interactions, handling customer complaints, collaborating with financial institutions, facilitating customer registration and processing, processing customer accounts and filing documents, and liaising with departments such as account, legal, and liaison.

The successful candidate will also be required to have excellent MS Office skills, including Excel, Word, and PowerPoint, familiarity with regulations related to the industry, specifically department of stamp duty & registration, ability to work with AI-powered tools to enhance customer experience, and strong organizational and communication skills.

  • Drive Customer Engagement

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeCRM Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Customer Relationship Management SpecialistAbout Us:We are committed to providing high-quality education and training solutions to individuals, companies, and governments worldwide.We collaborate with top universities across various regions to offer short courses, degree programs, professional certificates, and executive education programs.Our programs help...

  • Customer Engagement Specialist

    1 week ago

    Lucknow, Uttar Pradesh, India beBeeCustomer Full time ₹ 2,00,000 - ₹ 25,00,000

    Role: Customer Support Representative">Key Responsibilities:Actively engage with prospective students to generate leads and assess their interest and fit for the role.

  • Sales Engagement Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeLicense Full time ₹ 50,00,000 - ₹ 1,00,00,000

    Secure software use worldwide through strategic engagement.We're seeking driven professionals to join our team in executing campaigns that ensure the integrity of software usage.This role focuses on engaging organizations identified for software misuse, building persuasive conversations, and converting them into licensed customers.Key Responsibilities:Engage...

  • Customer Engagement Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeDeveloper Full time ₹ 8,00,000 - ₹ 12,00,000

    Braze Developer PositionAt a forward-thinking organization, we are seeking an experienced Braze developer to drive customer engagement campaigns using the Braze platform. As a key member of the marketing and engineering teams, you will be responsible for implementing and optimizing customer engagement initiatives.Key Responsibilities:Develop, configure, and...

  • Strategic Marketing Lead

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeMarketing Full time ₹ 90,00,000 - ₹ 1,40,00,000

    Campaign Manager RoleAt Rus Education, we are seeking a strategic and results-driven Campaign Manager to lead, plan, and execute marketing campaigns across multiple channels.The successful candidate will be responsible for ensuring that campaigns are effectively designed, executed, monitored, and optimized to achieve business goals such as lead generation,...

  • Senior Customer Engagement Professional

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeCustomerEngagement Full time ₹ 4,00,000 - ₹ 8,50,000

    Job Title: Senior Customer Engagement ProfessionalWe are seeking a highly skilled and motivated individual to join our team as a Senior Customer Engagement Professional.Key Responsibilities:To provide exceptional customer service and support via phone calls, resolving issues efficiently and effectively.To work collaboratively with the sales team to identify...

  • Strategic Brand Lead

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeBrandLead Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Strategic Brand LeadWe are seeking a highly skilled Strategic Brand Lead to drive brand success.Key Responsibilities:Collaborate with stakeholders to ensure seamless project execution and implementation of effective brand strategies.Presentation of creative solutions to clients, obtaining approvals and finalizing approaches that meet their needs.Monitoring...

  • Lead Global Customer Support Operations

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeLeadership Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Global Customer Support Leader WantedJob Description:We are seeking a highly experienced Director to lead our global customer support operations. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences.Responsibilities include:Leading high-performing teams across...

  • High Performing Customer Engagement Specialist

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeCustomerEngagement Full time ₹ 5,50,000 - ₹ 8,50,000

    Job Title: Customer Engagement SpecialistRole Overview: We are seeking a skilled and passionate individual to join our team as a Customer Engagement Specialist. This role involves providing exceptional customer service, ensuring customer satisfaction, and driving sales for our products and services.Key Responsibilities:Assist customers in understanding our...

  • Strategic Market Expansion Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeMarketing Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Strategic Market Expansion ManagerAbout the Role:The Assistant General Manager – India Markets will lead market entry & growth strategies for India, expand distribution networks & strategic alliances, and drive market intelligence, customer engagement & deal closures.Key Responsibilities:Develop and execute market entry strategies to expand the...