Senior Customer Engagement Professional

20 hours ago

Lucknow, Uttar Pradesh, India beBeeCustomerEngagement Full time ₹ 4,00,000 - ₹ 8,50,000
Job Title: Senior Customer Engagement Professional

We are seeking a highly skilled and motivated individual to join our team as a Senior Customer Engagement Professional.

  • Key Responsibilities:
    • To provide exceptional customer service and support via phone calls, resolving issues efficiently and effectively.
    • To work collaboratively with the sales team to identify and pursue new business opportunities.
    • To maintain accurate records and reports of customer interactions, ensuring seamless communication and efficient workflow.
  • Required Skills and Qualifications:
    • Bachelor's degree in Marketing, Business Administration, or related field.
    • At least 1-4 years of experience in a similar role, preferably in a call center environment.
    • Excellent communication and interpersonal skills, with the ability to work effectively in a team-based setting.
  • Benefits:
    • A competitive salary package and performance-based bonuses.
    • Ongoing training and development opportunities to enhance your skills and career progression.
    • A dynamic and supportive work environment that fosters growth and innovation.
  • Others:
    • The ideal candidate will be fluent in English and possess a strong understanding of customer needs and expectations.
    • The selected candidate will undergo a thorough background check and must have the necessary documentation to work in India.
    • Applicants should submit their resume and a cover letter outlining their qualifications and experience. We look forward to hearing from you Female candidates are especially encouraged to apply for this role.

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