
Customer Engagement Specialist
9 hours ago
At a forward-thinking organization, we are seeking an experienced Braze developer to drive customer engagement campaigns using the Braze platform. As a key member of the marketing and engineering teams, you will be responsible for implementing and optimizing customer engagement initiatives.
Key Responsibilities:
- Develop, configure, and maintain campaigns in Braze using Liquid templating and Canvas.
- Integrate Braze with backend systems via REST APIs, Webhooks, and SDKs.
- Implement event tracking, user attributes, and audience segmentation.
- Collaborate with stakeholders to understand campaign requirements and translate them into Braze workflows.
- Troubleshoot and optimize message delivery, personalization, and performance.
- Ensure best practices in user privacy, compliance, and data security.
- Provide technical support and training to internal teams on using Braze, enabling them to leverage the platform effectively.
- Assist with other Braze-related IT projects and tasks as needed.
Requirements:
- Bachelor's/Master's degree in Computer Science, Mathematics, Economics, Statistics, or a related field.
- At least 2 years of hands-on experience working with the Braze platform.
- Experience working with Braze SDKs (iOS, Android, or Web).
- Familiarity with Braze Currents and data streaming to external platforms (e.g., Salesforce, Segment).
- Able to work independently in a remote, agile environment.
- Excellent communication and documentation skills.
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