Customer Engagement Specialist

Job Title: Customer Engagement SpecialistWe are seeking a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues.Key...

**Customer Engagement Specialist Role Summary:**We are seeking a skilled professional to implement and optimize customer engagement campaigns using the Braze platform. This includes working closely with marketing, product, and engineering teams to deliver personalized messaging experiences across email, in-app, push, and SMS channels.

Customer Engagement Representative RoleThis full-time position involves engaging with customers via outbound calls to understand their needs and provide tailored solutions.Main Responsibilities:Making outbound calls to engage with customersHandling customer inquiries and resolving issues in a timely mannerWorking collaboratively with the team to meet sales...

**Job Title:** Community Engagement Specialist**Job Description:Serve as the primary point of contact for users, managing day-to-day communication.Grow user engagement on the app by leveraging user-generated content creators and moderators.Implement strategies to upskill and monetize content creators and moderators to ensure their long-term...

1. POSITION VACANT: Community Engagement Specialist, SAMS, Lucknow, Uttar Pradesh2. ORGANISATIONAL BACKGROUND:Our Client, the United Nations Development Programme (UNDP), works in about 170 countries and territories, helping to eradicate poverty, reduce inequalities and exclusion, and build resilience so countries can sustain progress. As the UNs development...

Customer Retention Specialist Role OverviewWe are seeking an experienced customer retention specialist to strengthen relationships with our loyal customer base.Key Responsibilities:Design and execute customer lifecycle management strategies: onboarding, engagement, repeat, cross-sell, win-back, and churn prevention.Develop targeted CRM campaigns to increase...

Customer Service RepresentativeThe role of a Customer Service Representative is to provide exceptional service to clients and customers, interacting with them to understand their needs and preferences.Contact clients and customers to understand their requirements and tailor services accordinglyDeliver accurate information and answers to customer queries in a...

Our company is seeking an individual with exceptional communication skills to fill a customer-facing role in our Lucknow office.About the PositionKey Responsibilities:Contacting customers via phone to discuss their needs and provide solutions.Handling customer inquiries and resolving any issues that may arise.Maintaining accurate records of customer...

Customer Experience SpecialistJob Description:This role involves supporting students and parents through various communication channels to ensure a seamless and engaging experience. You will work closely with the support team to resolve customer issues in a timely manner, ensuring swift execution of customer requests.The ideal candidate will have excellent...

Job Overview:We are looking for a skilled developer to implement and optimize customer engagement campaigns using the Braze platform.Key Responsibilities:Design, configure, and maintain campaigns in Braze using Liquid templating and CanvasIntegrate Braze with backend systems via REST APIs, Webhooks, and SDKsImplement event tracking, user attributes, and...