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Accor Hotel F&B Hostess
4 weeks ago
Accommodation Hostess Job Description:
- Job Summary: We are seeking a highly skilled and experienced F&B Hostess to join our team at Accor Hotel. The ideal candidate will possess excellent communication and guest service skills, with the ability to work in a fast-paced environment and provide exceptional service to our guests.
- Main Responsibilities:
- Guest Service: Greet guests at the entrance of the restaurant, seat them according to the floor plan, and ensure they are pleased with their table.
- Table Management: Monitor the preparation of own assignments, ensure tables are set to the best service of the guest, and anticipate heavy business times to organize procedures to handle waiting lines.
- Communication: Answer telephones within 3 rings, take records and confirm restaurant reservations/cancellations, and communicate changes to management as they arise throughout the shift.
- Inventory Management: Assist in carrying out monthly/quarterly/yearly inventory of operating equipment, perform cashiering functions, and perform beverage inventory on a daily basis.
- General Duties: Report for duty punctually, wear the correct uniform, and maintain a high standard of personal appearance and hygiene.
- Requirements:
- Qualifications: Relevant experience as a F&B Hostess or similar, diploma/BS degree in hospitality management/business administration or related field, excellent communication skills, and proficiency in English.
- Working Hours: Flexible hours, with the ability to work in a fast-paced environment.
- Benefits: Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
About Accor Hotel:
Accor Hotel is a leading hospitality company that operates a global portfolio of hotels, resorts, and vacation rental properties. We are committed to providing exceptional service and creating memorable experiences for our guests.