Business Operations Support Specialist
14 hours ago
TopHire is seeking a highly organized and detail-oriented Business Operations Support Specialist to join their team in Mumbai.
Key Responsibilities- Billing and Invoicing:
- Collaborate with the recruitment team to gather placement details and calculate billing amounts accurately.
- Review client contracts to determine billing criteria, ensuring compliance with company policies.
- Create and send invoices, credit notes, and other billing documents on time.
- Handle client disagreements or disputes regarding invoice amounts professionally and efficiently.
- Follow up with clients to ensure timely payment and maintain a record of outstanding invoices.
- Contracts Management:
- Draft sales contracts based on client agreements, ensuring accuracy and compliance with company policies.
- Maintain a repository of client contracts and update as necessary.
- Sales Operations Support:
- Assist in lead generation activities, including researching potential clients on LinkedIn and other platforms.
- Support the sales team with operational tasks such as maintaining databases, updating records, and preparing reports.
- Process Improvement:
- Identify opportunities to streamline the billing and invoicing process for greater efficiency.
- Develop and maintain best practices for invoice tracking and follow-up.
- A high school diploma or equivalent required; Bachelor's degree preferred.
- 1-2 years of experience in business operations, sales support, or a related field.
- Excellent communication and organizational skills.
- Ability to work independently and collaboratively as part of a team.
- Familiarity with CRM software and data analysis tools.
- Competitive salary: ₹500,000 - ₹700,000 per annum.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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