Business Support Specialist
3 weeks ago
N Consulting Ltd is seeking a highly skilled Business Support Specialist to join our Wholesale Production Services team.
About the RoleThis position involves providing advanced technical support to various business units, including Sales, Investment Banking, Research, and Securitized Products & ABS businesses. The successful candidate will be responsible for maintaining both in-house developed and vendor-hosted application solutions.
Key Responsibilities- Deliver L1 & L2 production services support for allocated projects within Wholesale Production Services.
- Handle batch support, application support, user support, incident management, change management, and automation initiatives.
- Contribute to efforts aimed at enhancing operational stability, efficiency, maintainability, and support capabilities.
The ideal candidate must possess:
- Advanced UNIX knowledge.
- Advanced SQL skills.
Additional desirable skills include Python, RPA Tools, ITIL Certifications, and AWS Certifications.
Interpersonal SkillsWe are looking for individuals with:
- Strong verbal and written communication skills.
- Excellent analytical skills.
- Able to identify problem areas and develop effective solutions.
Candidates must have L2 support experience in an application support role. We do not consider profiles with only L1 support or infrastructure support experience.
Compensation and BenefitsThis position comes with a competitive salary range of $80,000 - $110,000 per year, based on experience and qualifications.
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