Merchant Support Specialist

Merchant Support SpecialistKey Deliverables:Efficiently handle and resolve daily escalated merchant support cases.Maintain timely and professional communication across multiple channels.Identify process improvements to enhance the merchant experience and implement them accordingly.Coordinate with internal teams to drive resolution and case closure.Role...

Job Title: Merchant Growth SpecialistWe are seeking an ambitious and driven individual to join our team as a Merchant Growth Specialist. As a key member of our sales team, you will be responsible for increasing sales of our devices amongst merchants in a specified area.Key Responsibilities:Identify and meet potential clients by growing, maintaining, and...

Job DescriptionKey Responsibilities:Resolve Merchant Escalations: Handle and resolve daily escalated merchant support cases.Communicate Effectively: Ensure timely and professional communication across voice and non-voice channels.Identify Process Improvements: Identify and implement process improvements to enhance merchant experience.Drive Resolution:...

Key ObjectivesWe are seeking a seasoned professional to acquire and onboard new merchants across diverse sectors including FMCG, Food and Beverages, Hospitality, Healthcare, and Lifestyle.Manage merchant accounts post-onboarding to foster deep engagement and retention strategies.Drive revenue growth from both new and existing accounts through...

Role Description:">">The primary objective of this position is to drive revenue growth by acquiring and onboarding merchants across various industry verticals.">Key deliverables include acquiring and onboarding 500+ merchants within the first six months, building and maintaining long-term relationships with key merchants, and monitoring competition...

The role of a Product Solution Engineer at PhonePe involves technical integration expertise with merchant accounts. Key responsibilities include managing and troubleshooting integrations, automating processes to resolve issues, and providing real-time support for merchant-side technical concerns.Key Responsibilities:Understanding merchant requirements and...

Job DescriptionKey Deliverables:- Drive process improvements and resolve key merchant support challenges- Monitor operational tasks, team metrics, and ensure regulatory alignment- Oversee team performance including in-house and outsourced operations- Implement tools and frameworks to improve merchant satisfaction and efficiencyRole Responsibilities:- Manage...

Technical Support SpecialistThis role offers the opportunity to excel in a fast-paced environment, working closely with technical and commercial teams to deliver seamless merchant support experiences.Key Responsibilities:Collaborate with cross-functional teams to resolve technical issues and provide top-notch support to merchants worldwide.Stay up-to-date on...

Role Overview Cashfree Payments is seeking a skilled professional to join our Merchant Risk team as an Associate - Merchant Risk This role requires expertise in handling Chargebacks Disputes and Chargeback Disputes as well as liaisoning with local government agencies and law enforcement agencies The ideal candidate will have a strong understanding of...

As a Merchant Platform PM at Amazon Pay, you'll drive strategic initiatives to enhance merchant experience and grow our digital payments ecosystem.This role focuses on three core missions: optimizing merchant lifecycle management (from onboarding to settlements, fee structures, and dashboard experiences), ensuring regulatory compliance with RBI and NPCI...