Operation Merchant Support Specialist

Merchant Support SpecialistKey Deliverables:Efficiently handle and resolve daily escalated merchant support cases.Maintain timely and professional communication across multiple channels.Identify process improvements to enhance the merchant experience and implement them accordingly.Coordinate with internal teams to drive resolution and case closure.Role...

Job OverviewThe role of an Associate Manager, Merchant Helpdesk is a key position that requires strong leadership and analytical skills. The incumbent will be responsible for managing and enhancing merchant complaint resolution workflows, collaborating with cross-functional teams, and leading team development through performance and learning initiatives.Key...

Job Title: Merchant Growth SpecialistWe are seeking an ambitious and driven individual to join our team as a Merchant Growth Specialist. As a key member of our sales team, you will be responsible for increasing sales of our devices amongst merchants in a specified area.Key Responsibilities:Identify and meet potential clients by growing, maintaining, and...

At Phonepe, we are seeking a skilled Associate Manager to join our team. In this role, you will be responsible for driving process improvements and resolving key merchant support challenges.Key Deliverables:Monitor operational tasks, team metrics, and ensure regulatory alignment.Oversee team performance including in-house and outsourced operations.Implement...

Job DescriptionKey Deliverables:- Drive process improvements and resolve key merchant support challenges- Monitor operational tasks, team metrics, and ensure regulatory alignment- Oversee team performance including in-house and outsourced operations- Implement tools and frameworks to improve merchant satisfaction and efficiencyRole Responsibilities:- Manage...

Key ObjectivesWe are seeking a seasoned professional to acquire and onboard new merchants across diverse sectors including FMCG, Food and Beverages, Hospitality, Healthcare, and Lifestyle.Manage merchant accounts post-onboarding to foster deep engagement and retention strategies.Drive revenue growth from both new and existing accounts through...

Role Description:">">The primary objective of this position is to drive revenue growth by acquiring and onboarding merchants across various industry verticals.">Key deliverables include acquiring and onboarding 500+ merchants within the first six months, building and maintaining long-term relationships with key merchants, and monitoring competition...

Job Title: Support OPS SpecialistWe are seeking a highly skilled Support OPS Specialist to join our team. The successful candidate will be responsible for providing exceptional support to Sellers with financial related questions and ensuring they are addressed in accordance with policy.The role is centered around ensuring consistent and fair evaluation of...

Role Overview Cashfree Payments is seeking a skilled professional to join our Merchant Risk team as an Associate - Merchant Risk This role requires expertise in handling Chargebacks Disputes and Chargeback Disputes as well as liaisoning with local government agencies and law enforcement agencies The ideal candidate will have a strong understanding of...

The role of a Product Solution Engineer at PhonePe involves technical integration expertise with merchant accounts. Key responsibilities include managing and troubleshooting integrations, automating processes to resolve issues, and providing real-time support for merchant-side technical concerns.Key Responsibilities:Understanding merchant requirements and...