Customer Support Professional
6 days ago
We're looking for a Customer Support Professional to join our team at One Point One Solutions. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and driving business growth.
About the Role:
- Provide top-notch customer support through various communication channels, including voice and email.
- Resolve customer complaints in a timely and professional manner.
- Collaborate with internal teams to identify and implement process improvements.
- Analyze customer feedback to identify trends and areas for improvement.
About Us:
One Point One Solutions is a leading business process management (BPM) company that helps businesses build better capabilities and achieve seamless growth. We bring business intelligence and technology expertise on a unified platform to catalyze enterprise transformation and improve customer experience.
Requirements:
To be successful in this role, you will need to have a strong customer service background, excellent communication skills, and the ability to work in a fast-paced environment.
Key Skills:
- Excellent customer service skills.
- Strong communication and interpersonal skills.
- Ability to work in a team environment.
- Basic computer skills, including proficiency in Microsoft Office.
- Language proficiency: English.
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