Customer Success Professional

3 weeks ago


Bengaluru, Karnataka, India Hindustan Recruitment Full time

About Hindustan Recruitment: We are seeking a motivated and experienced customer support professional to join our team as a Customer Success Professional.

Job Summary

As a customer support representative, you will be responsible for ensuring customer satisfaction by providing excellent service and support. You will be part of a team that provides technical support, answers inquiries, and resolves issues for our customers.

Key Responsibilities

  • Respond to customer inquiries in a professional and timely manner
  • Provide technical support for our products and services
  • Troubleshoot and resolve customer issues
  • Provide training to customers
  • Collaborate with other teams to provide excellent customer service
  • Follow up with customers to ensure their issues have been resolved
  • Maintain accurate and detailed records of customer interactions

Requirements

  • 1+ years experience in customer support or a related field
  • Excellent communication and problem-solving skills
  • Ability to multitask and prioritize responsibilities
  • Strong knowledge of Tally and accounting field
  • Familiarity with customer support software and systems

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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