Technical Support Professional
4 days ago
As a Technical Support Professional at Avsar HR services, you will be responsible for providing technical assistance to Amazon Corporate employees worldwide. Your key responsibilities will include researching, resolving, and responding to customer inquiries in a timely manner, as well as documenting customer interactions accurately and thoroughly.
Key Responsibilities- Technical Support: Provide basic technical support to Amazon Corporate employees, including troubleshooting end-user computing problems and analyzing issues to identify the root cause.
- Customer Communication: Respond to customer inquiries received via web chat, telephone calls, email, and ticketing system in a timely and professional manner.
- Documentation: Create and submit detailed call logs documenting customer interactions, including information about the issue, resolution, and any additional actions taken.
- Knowledge Management: Utilize knowledge management systems to ensure effective use of standard operating procedures and to maintain current knowledge of relevant policies.
- Team Collaboration: Collaborate with other teams to triage and escalate system or network outages, and assist with remote assistance in Teleconferencing systems and AV presentation equipment.
- Adaptability: Ability to work flexible shifts and schedules, including weekends and holidays.
- Communication: Excellent communication and interpersonal skills, with the ability to interact with customers in a professional and courteous manner.
- Problem-Solving: Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
-
Technical Support Professional
3 days ago
Bengaluru, Karnataka, India JFrog Full timeTechnical Support ProfessionalBangalore, India | Technical Support Share positionAt JFrog, we're reinventing DevOps to help the world's most significant companies innovate. As software plays a critical role in everyone's lives, you'll be part of a vital mission. Thousands of customers, including 75% of the Fortune 100, trust JFrog to manage, accelerate, and...
-
Technical Support Professional
1 week ago
Bengaluru, Karnataka, India Tech Mahindra Full timeJob Overview:Job Summary: Tech Mahindra is seeking a skilled Technical Support Professional to provide timely and effective support for users of the Syndigo Enterprise PIM/MDM Platform.Responsibilities:Deliver high-quality support services to ensure customer satisfaction and drive business growth.Collaborate with cross-functional teams to implement...
-
Technical Support Professional
4 days ago
Bengaluru, Karnataka, India Phase Power Protection Private Limited Full timeKey Responsibilities:Technical Support: Provide assistance for hardware and software issues to employees, focusing on systems and laptops.System Configuration: Manage the setup and operation of computer operating systems, ensuring seamless functionality.Security and Usability: Monitor systems daily and respond promptly to security or usability concerns.Data...
-
Technical Support Professional
2 weeks ago
Bengaluru, Karnataka, India Logic Planet IT Services Full timeAbout the Role :We are seeking a highly motivated and experienced technical professional to join our team at Logic Planet IT Services.Key Responsibilities :Provide application support for critical enterprise applications, including incident management, problem resolution, and change management.Collaborate with development teams, business users, and other...
-
Technical Support Professional
1 week ago
Bengaluru, Karnataka, India NetApp Full timeJob Title: Technical Support EngineerWe are seeking an experienced Technical Support Engineer to join our team at NetApp Inc. to provide enterprise-level assistance to our customers. You will be responsible for diagnosing and troubleshooting software and hardware problems with respect to NetApp Storage, and delivering timely and accurate solutions to...
-
Technical Support Professional
7 days ago
Bengaluru, Karnataka, India Broadcom Inc. Full timeJob OverviewWe are seeking a highly skilled Technical Support Engineer to join our team at Broadcom Inc. in a dynamic and collaborative environment. As a Technical Support Engineer, you will be responsible for resolving customer technical issues, supporting the team, and the support operation.Key ResponsibilitiesResolving customer technical issues through...
-
Technical Support Professional
2 weeks ago
Bengaluru, Karnataka, India Nexilis Electronics India Full timeJob Title: Technical Support EngineerJob Summary:Picsys is a leading CCTV manufacturer in India, with its base in Bangalore. We are currently expanding our operations and seeking a skilled Technical Support Engineer to join our team.Key Responsibilities:Providing technical support to customers via phone, email, and chat for CCTV Analog Cameras, IP Cameras,...
-
Technical Support Professional
2 weeks ago
Bengaluru, Karnataka, India Senzwiz Technologies Full timeJob Title: Technical SupportYou will diagnose and troubleshoot software and hardware issues to provide seamless support to our customers.Key Responsibilities:Resolving network issues and configuring operating systemsUsing remote desktop connections to provide immediate supportLanguage Skills:Fluency in English, Hindi, Tamil, Telugu, or Kannada required.Work...
-
IT Technical Support Professional
1 week ago
Bengaluru, Karnataka, India Databricks Full timeMissionDatabricks is currently seeking an IT Support Specialist to enhance and optimize business processes. The ideal candidate will engage with users globally, focusing on delivering on-site support at the Bangalore office to address a wide range of technical issues.This role is crucial to the IT Support team, with the mission of consistently elevating the...
-
SAP Concur Technical Support Professional
1 week ago
Bengaluru, Karnataka, India ATS Automation Full timeJob Title:SAP Concur Technical Support Professional Role DescriptionWe are seeking a skilled professional to provide technical assistance related to SAP Concur and SuccessFactors. In this role, you will be responsible for ensuring smooth operations and efficient resolution of technical issues for our clients using SAP Concur and SuccessFactors. Key...
-
Senior Technical Support Professional
2 weeks ago
Bengaluru, Karnataka, India Lenovo Full timeJob SummarySenior Technical Support EngineerDescription and RequirementsSenior Service Desk Engineer(I) Job ResponsibilitiesAs a Senior Technical Support Engineer at Lenovo, you will be responsible for providing IT technical support and services to users, including but not limited to:1. Providing service support including troubleshooting, service request,...
-
Application Support Professional
4 days ago
Bengaluru, Karnataka, India Société Générale Assurances Full timeJob Description: We are seeking a skilled Application Support Professional to join our team at Société Générale Assurances. In this role, you will be responsible for providing technical support to our internal customers, troubleshooting issues, and ensuring the smooth operation of our applications. Responsibilities: Provide technical support to...
-
Senior Technical Support Professional
22 hours ago
Bengaluru, Karnataka, India Autodesk Full timeRole SummaryWe are seeking a skilled Technical Support Specialist to provide expert assistance with AutoCAD Plant3D.Key ResponsibilitiesRespond to technical support requests via various channels and follow documented proceduresDocument support interactions in a company-wide case management systemConduct thorough research and verification to resolve product...
-
Customer Support Professional
4 days ago
Bengaluru, Karnataka, India Vikas Global solutions ltd. Full time**Job Title:** Customer Support Executive**About the Role:**We are seeking a skilled Customer Support Executive to join our team at Vikas Global Solutions Ltd. in Bangalore, India. As a Customer Support Executive, you will be responsible for providing efficient and professional support to our customers.**Key Responsibilities:**Interact with customers via...
-
Technical Solutions Professional
4 days ago
Bengaluru, Karnataka, India Media Full timeAbout the Opportunity:We are seeking a skilled Technical Solutions Professional to join our team at Monks, a global, purely digital, unitary operating brand of S4Capital plc. As a Technical Solutions Professional, you will be responsible for maintaining, optimizing, and troubleshooting technical aspects of our time tracking solution.Key...
-
Technical Development Professional
2 weeks ago
Bengaluru, Karnataka, India Enventure Engineering Full timeEligibility Criteria:Bachelor's degree in electrical and electronics engineering or mechanical engineering.Recent graduate with a strong academic record.No current backlogs at the time of application.Role and Responsibilities:As a technical development professional, you will participate in an intensive training program that encompasses technical knowledge,...
-
ERP Support Administration Professional
7 days ago
Bengaluru, Karnataka, India POTENTIAM INDIA Full timeJob Title: ERP Support Administration ProfessionalPotentiam India is seeking a skilled ERP Support Administration Professional to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our clients. We are looking for a highly motivated and experienced professional who can handle complex technical issues...
-
Technical Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Karix Full timeRole OverviewWe are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical support to clients via various communication...
-
Technical Professional
2 weeks ago
Bengaluru, Karnataka, India Slk Software Services Private Limited, Bangalore Full timeJob Title: Technical TrainerAbout the Role:We are seeking a highly skilled Technical Trainer to join our team at Slk Software Services Private Limited, Bangalore. The successful candidate will be responsible for managing and developing technical training programs for our organization.Key Responsibilities:Design, deliver, and evaluate technical training...
-
Technical Support Specialist
3 weeks ago
Bengaluru, Karnataka, India CommScope Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CommScope. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and resolving complex technical issues related to Ruckus Wireless products.Key ResponsibilitiesProvide technical support to customers via phone,...