Customer Support Professional

3 weeks ago


Bengaluru, Karnataka, India Arting Digital Private Limited Full time
Job Title: Customer Support Executive

Key Responsibilities:
• Provide technical support to customers using our product, responding to their queries and concerns.
• Educate customers on product capabilities and facilitate upgrades to ensure satisfaction and retention.
• Collaborate with the product manager to identify recurring issues and implement improvements based on customer feedback.

Requirements:
• Excellent communication skills in Hindi and English.
• Finance knowledge and basic computer skills.
• Relevant qualifications include BCom, BBA, BBM, BA, B.Sc, or MBA/PGDM.
• Ability to work onsite in Bangalore(Koramangala) and adapt to changing work demands.

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