Sales and Customer Experience Manager

2 days ago


Chandigarh, Chandigarh, India Suvasa Apparel & Furnishing Pvt. Ltd. Full time
About Suvasa Apparel & Furnishing Pvt. Ltd.

Established in 1997, Suvasa Apparel & Furnishing Pvt. Ltd. has built a reputation for delivering exceptional quality and innovative designs in the realm of apparel and home furnishings.

Our journey began in Dundlod, where we continue to draw inspiration from traditional block prints and infuse them with modern flair, creating a distinctive style that resonates with discerning consumers.

We operate 12 boutique stores across India, each offering a curated selection of our finest products, designed to enhance any space and elevate daily life with beauty and joy.

Job Title: Senior Sales Executive

Salary Estimate: ₹800,000 - ₹1,200,000 per annum (dependent on experience)

We are seeking an experienced sales professional to join our team as a Senior Sales Executive. In this role, you will play a vital part in driving sales growth, fostering customer relationships, and contributing to our company's overall success.

Key Responsibilities:

  • Customer Engagement: Provide exceptional customer service, respond to inquiries, and resolve issues promptly.
  • Sales Promotion: Develop and execute targeted sales strategies, promoting sales, promotions, and loyalty programs to drive revenue growth.
  • Inventory Management: Maintain accurate inventory levels, ensure efficient restocking and display arrangements, and monitor stock movements.
  • Team Collaboration: Collaborate with colleagues to achieve sales targets, share knowledge, and support one another in maintaining a positive work environment.
  • Transaction Processing: Process payments, handle returns, and manage customer transactions accurately and efficiently.
  • Security and Compliance: Monitor the sales floor, report suspicious activity, and adhere to security policies.

Qualifications and Skills:

  • Minimum 3-4 years of experience in sales or customer service industry.
  • Excellent communication skills in English and Hindi.
  • Strong numerical skills for accurate calculations of taxes and discounts.
  • Exceptional interpersonal skills to build rapport with customers.
  • Problem-solving abilities to handle customer concerns effectively.
  • A positive attitude and a passion for sales.

Benefits:

  • A diverse and inclusive workplace.
  • Ongoing training and development opportunities.
  • An award-winning company culture.


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