Customer Support Representative

3 days ago


Kolkata, West Bengal, India 2coms Full time
Customer Support Associate (Chat) Job Description

We are seeking a highly skilled Customer Support Associate to join our team at 2coms. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our global clients through chat and email support.

Key Responsibilities:

  • Handle customer inquiries, complaints, and requests in a professional and timely manner.
  • Utilize excellent communication skills to resolve complex customer issues.
  • Provide accurate and reliable information to customers regarding our products and services.
  • Work collaboratively with the team to achieve customer satisfaction and resolve issues efficiently.
  • Meet and exceed performance metrics and quality standards.

Requirements:

  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Strong analytical and problem-solving skills.
  • Basic technical knowledge and ability to learn new systems quickly.
  • Flexibility to work in shifts and adapt to changing priorities.

What We Offer:

  • Competitive salary and incentives.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Excellent benefits package, including medical insurance and shift allowances.

Apply Now: If you are a motivated and customer-focused individual looking to join a dynamic team, please submit your application. We look forward to hearing from you



  • Kolkata, West Bengal, India 2coms Full time

    Customer Support RoleWe are seeking a skilled Customer Support Representative to join our team at 2coms. As a Customer Support Representative, you will be responsible for handling customer calls and providing positive and professional responses.Key ResponsibilitiesTake calls over the phone and work in different time zones.Handle customer calls and initiate...


  • Kolkata, West Bengal, India 2coms Full time

    Customer Support RepresentativeAt 2coms, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients. Key ResponsibilitiesHandle customer calls and respond to...


  • Kolkata, West Bengal, India 2coms Full time

    Job DescriptionWe are seeking a skilled Customer Support Representative to join our team at 2coms. As a Customer Support Representative, you will be responsible for handling customer calls and providing positive and professional responses. This is a great opportunity to work with a leading global provider of customer experience solutions and technology.Key...


  • Kolkata, West Bengal, India 2coms Full time

    Job OpportunityCustomer Support Representative - Join our team at 2coms, a leading American business services company specializing in customer engagement and business performance. We are seeking a highly motivated and excellent English communication candidate to work in our blended process in Kolkata.As a Customer Support Representative, you will be...


  • Kolkata, West Bengal, India 2coms Full time

    Job OpportunityCustomer Support Voice RepresentativeWe are seeking a highly skilled Customer Support Voice Representative to join our team at 2coms in Kolkata. As a Customer Support Voice Representative, you will be responsible for providing exceptional customer service to our clients through voice support.Key Responsibilities:Respond to customer inquiries...


  • Kolkata, West Bengal, India 2coms Full time

    Seeking a Customer Support Representative with excellent communication skills to join our client's team in Kolkata.Our client is a leading American business services company specializing in customer engagement and business performance.As a Process Associate, you will be responsible for providing information, selling products, and helping customers through...


  • Kolkata, West Bengal, India 2coms Full time

    Job DescriptionOverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our customer experience team, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities• Respond to customer inquiries...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Customer Support Voice RepresentativeWe are seeking a highly skilled and motivated Customer Support Voice Representative to join our team at 2coms in Kolkata. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through voice support.Job Responsibilities:Handle customer...


  • Kolkata, West Bengal, India 2coms Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our customer engagement team, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve...


  • Kolkata, West Bengal, India 2coms Full time

    Job DescriptionOverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our customer experience team, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities• Respond to customer inquiries...


  • Kolkata, West Bengal, India 2coms Full time

    Job DescriptionCompany Overview2coms is a leading global provider of customer experience solutions and technology.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a Voice Process Specialist, you will be responsible for providing exceptional customer service and support to...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: International Customer Support RepresentativeWe are seeking a skilled and enthusiastic International Customer Support Representative to join our team at 2coms. As a key member of our customer support team, you will be responsible for providing exceptional service to our global clients.Responsibilities:Answer incoming calls: Respond to customer...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Domestic Voice ProcessJob Description:We are seeking a highly motivated and customer-focused individual to join our team as a Domestic Voice Process representative. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Domestic Voice ProcessJob Description:We are seeking a highly motivated and enthusiastic Customer Support Representative to join our team at 2coms. As a Voice Process Agent, you will be responsible for handling customer calls and providing positive and professional responses.Key Responsibilities:Take calls from customers and handle their inquiries...


  • Kolkata, West Bengal, India 2coms Full time

    Customer Support Representative for Voice ProcessWe are seeking a skilled Customer Support Representative to join our team at 2coms. As a Customer Support Representative, you will be responsible for handling customer calls and providing positive and professional responses.Key ResponsibilitiesHandle customer calls and provide solutions to their queries.Work...


  • Kolkata, West Bengal, India 2coms Full time

    Join a dynamic team at 2coms as a Customer Support Voice Representative!Our client, a leading BPO company in India, is seeking a talented individual to fill the role of Process Executive - Voice Support. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Handling customer calls...


  • Kolkata, West Bengal, India 2coms Full time

    Customer Support Voice Job DescriptionWe are seeking a highly skilled and experienced Customer Support Voice professional to join our team at 2coms. As a Customer Support Voice representative, you will be responsible for handling customer queries, complaints, and requests over phone calls.Job Role: Handling customer interactions, resolving issues, and...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title:Customer Support Voice Process RepresentativeJob Description:Fluent English Speaker RequiredWe are seeking a highly motivated and skilled Customer Support Voice Process Representative to join our team at 2coms in Kolkata. As a Voice Process Specialist, you will be responsible for communicating and solving customer queries, requests, and complaints...


  • Kolkata, West Bengal, India Snaphunt Full time

    The OpportunityYou will have the chance to work with a market leader in IT Services, taking on a leadership role and being part of a company with a proven track record of success.The JobResponsibilities include managing incoming phone calls, identifying and assessing customer needs to achieve satisfaction, and providing accurate information using the right...


  • Kolkata, West Bengal, India 2coms Full time

    Job OpportunityExcellent Career Path for Undergraduate/Graduate Freshers/ExpJob Title: International Voice Support SpecialistOur company, 2coms, is a renowned top MNC client company seeking talented individuals for a challenging role in Kolkata.As a Customer Service Representative - Voice Support, you will be responsible for:Answering incoming calls and...