Customer Support Voice Process Representative
4 weeks ago
Job Description:Fluent English Speaker Required
We are seeking a highly motivated and skilled Customer Support Voice Process Representative to join our team at 2coms in Kolkata. As a Voice Process Specialist, you will be responsible for communicating and solving customer queries, requests, and complaints in a professional and timely manner.
Key Responsibilities:
- Communicate effectively with customers via phone, email, or chat
- Solve customer queries, requests, and complaints in a professional and timely manner
- Work in a rotational 5-day schedule with 2 days off per week
- Shift: Night rotational shifts (US process)
Requirements:Qualification: Any undergraduate, graduate, or postgraduate degree can apply. We are looking for individuals with excellent English speaking and narration skills, who are comfortable working in night shifts and have a PC or laptop with an active internet connection at home.
Benefits:Cab facilities, incentives, and medical facilities are provided to our employees. If you are a motivated and skilled individual looking for a challenging role in a dynamic company, please apply for this position.
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Kolkata, West Bengal, India 2coms Full timeCustomer Support Representative for Voice ProcessWe are seeking a skilled Customer Support Representative to join our team at 2coms. As a Customer Support Representative, you will be responsible for handling customer calls and providing positive and professional responses.Key ResponsibilitiesHandle customer calls and provide solutions to their queries.Work...
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