Customer Support Voice Process Representative

4 weeks ago


Kolkata, West Bengal, India 2coms Full time
Job Title:Customer Support Voice Process Representative

Job Description:Fluent English Speaker Required

We are seeking a highly motivated and skilled Customer Support Voice Process Representative to join our team at 2coms in Kolkata. As a Voice Process Specialist, you will be responsible for communicating and solving customer queries, requests, and complaints in a professional and timely manner.

Key Responsibilities:
  • Communicate effectively with customers via phone, email, or chat
  • Solve customer queries, requests, and complaints in a professional and timely manner
  • Work in a rotational 5-day schedule with 2 days off per week
  • Shift: Night rotational shifts (US process)


Requirements:Qualification: Any undergraduate, graduate, or postgraduate degree can apply. We are looking for individuals with excellent English speaking and narration skills, who are comfortable working in night shifts and have a PC or laptop with an active internet connection at home.

Benefits:Cab facilities, incentives, and medical facilities are provided to our employees. If you are a motivated and skilled individual looking for a challenging role in a dynamic company, please apply for this position.

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