Customer Support Voice Representative

6 days ago


Kolkata, West Bengal, India 2coms Full time

Join a dynamic team at 2coms as a Customer Support Voice Representative

Our client, a leading BPO company in India, is seeking a talented individual to fill the role of Process Executive - Voice Support. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:

  • Handling customer calls and initiating the right responses to them, positively and professionally.
  • Taking calls over the phone, which involves working in different time zones.
  • E-Commerce customer support - voice support.

Requirements:

  • Excellent English - In both verbal and written communication skills.
  • Knowledge of customer service principles and practices.
  • Good technical knowledge.
  • Experience: Any Fresher & experienced in customer service role.
  • Shift: Rotational Shift / Flexible to work in Night shifts.
  • Education: Any undergraduate / Graduate / Post Graduate can apply.

Benefits:

  • Drop is available only during odd hours provided the candidate is within the transport boundary.


  • Kolkata, West Bengal, India 2coms Full time

    Job OpportunityCustomer Support Voice RepresentativeWe are seeking a highly skilled Customer Support Voice Representative to join our team at 2coms in Kolkata. As a Customer Support Voice Representative, you will be responsible for providing exceptional customer service to our clients through voice support.Key Responsibilities:Respond to customer inquiries...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Customer Support Voice RepresentativeWe are seeking a highly skilled and motivated Customer Support Voice Representative to join our team at 2coms in Kolkata. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through voice support.Job Responsibilities:Handle customer...


  • Kolkata, West Bengal, India 2coms Full time

    Customer Support Voice Job DescriptionWe are seeking a highly skilled and experienced Customer Support Voice professional to join our team at 2coms. As a Customer Support Voice representative, you will be responsible for handling customer queries, complaints, and requests over phone calls.Job Role: Handling customer interactions, resolving issues, and...


  • Kolkata, West Bengal, India 2coms Full time

    Customer Support Representative for Voice ProcessWe are seeking a skilled Customer Support Representative to join our team at 2coms. As a Customer Support Representative, you will be responsible for handling customer calls and providing positive and professional responses.Key ResponsibilitiesHandle customer calls and provide solutions to their queries.Work...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title:Customer Support Voice Process RepresentativeJob Description:Fluent English Speaker RequiredWe are seeking a highly motivated and skilled Customer Support Voice Process Representative to join our team at 2coms in Kolkata. As a Voice Process Specialist, you will be responsible for communicating and solving customer queries, requests, and complaints...


  • Kolkata, West Bengal, India 2coms Full time

    Job Role and ResponsibilitiesWe are seeking a skilled Customer Support Voice Process professional to join our team at 2coms in Kolkata. As a Customer Support Voice Process Representative, you will be responsible for communicating and solving customer queries, requests, and complaints in a timely and effective manner.The ideal candidate will have excellent...


  • Kolkata, West Bengal, India 2coms Full time

    Job OpportunityExcellent Career Path for Undergraduate/Graduate Freshers/ExpJob Title: International Voice Support SpecialistOur company, 2coms, is a renowned top MNC client company seeking talented individuals for a challenging role in Kolkata.As a Customer Service Representative - Voice Support, you will be responsible for:Answering incoming calls and...


  • Kolkata, West Bengal, India 2coms Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Support Voice Process Representative to join our team at 2coms in Kolkata. As a key member of our global KPO service provider, you will be responsible for delivering exceptional customer support services to our clients in the US healthcare domain.Key Responsibilities:Communicate...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Customer Support Voice RepresentativeJob Role: Handling customer queries, complaints, and requests over phone callsCompany Profile: 2coms is a multinational telecommunications holding company headquartered in London, providing fixed-line, broadband, and mobile services in the UK and beyond.Responsibilities:Handling customer calls professionally...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Customer Support VoiceGreetings, we are seeking an experienced and skilled Customer Support Voice professional to join our team at 2coms. Our client is a multinational telecommunications holding company headquartered in London, and we are looking for a candidate who can handle customer queries, complaints, and requests over phone calls.Job Role:...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Process Executive - Voice SupportJob Description:Our client is a leading BPO Company in India, operating as a business services provider firm.We are seeking a skilled Process Executive to join our team in Kolkata. As a Process Executive, you will be responsible for providing exceptional customer service to our clients through voice support.Key...


  • Kolkata, West Bengal, India 2coms Full time

    Join 2coms, one of India's largest BPO companies, in Kolkata.Our company operates as a business services provider firm, delivering business outsourcing and back office support solutions worldwide. We cater to various sectors, including banking, finance, telecom, healthcare, travel, hospitality, retail, consumer goods, oil, gas, and technology.Job Role:We are...


  • Kolkata, West Bengal, India 2coms Full time

    Job Opportunity at 2comsWe are seeking a skilled Process Executive to join our team at 2coms in Kolkata. As a Process Executive, you will be responsible for providing exceptional customer support via voice calls, handling customer inquiries, and resolving issues in a professional and timely manner.Key Responsibilities:Provide top-notch customer support via...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Domestic Voice ProcessJob Description:We are seeking a highly motivated and enthusiastic Customer Support Representative to join our team at 2coms. As a Voice Process Agent, you will be responsible for handling customer calls and providing positive and professional responses.Key Responsibilities:Take calls from customers and handle their inquiries...


  • Kolkata, West Bengal, India 2coms Full time

    Join 2coms, a leading BPO company in India, as a Process Executive in our Kolkata office.We are seeking a highly motivated and customer-focused individual to join our team as a Process Executive in our Kolkata office. As a Process Executive, you will be responsible for providing exceptional customer service to our clients through voice support.Key...


  • Kolkata, West Bengal, India 2coms Full time

    Customer Support RepresentativeAt 2coms, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients. Key ResponsibilitiesHandle customer calls and respond to...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Domestic Voice ProcessJob Description:We are seeking a highly motivated and customer-focused individual to join our team as a Domestic Voice Process representative. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key...


  • Kolkata, West Bengal, India 2coms Full time

    Job OpportunityCustomer Support Representative - Join our team at 2coms, a leading American business services company specializing in customer engagement and business performance. We are seeking a highly motivated and excellent English communication candidate to work in our blended process in Kolkata.As a Customer Support Representative, you will be...


  • Kolkata, West Bengal, India 2coms Full time

    Job Title: Process ExecutiveJob Role:As a Process Executive at 2coms, you will be responsible for providing exceptional customer support through voice calls. This role involves working in different time zones, handling customer inquiries, and responding to their issues in a professional and positive manner. You will be part of a dynamic team that operates...


  • Kolkata, West Bengal, India 2coms Full time

    Job DescriptionOverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our customer experience team, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities• Respond to customer inquiries...