Customer Support Voice Representative
6 days ago
Join a dynamic team at 2coms as a Customer Support Voice Representative
Our client, a leading BPO company in India, is seeking a talented individual to fill the role of Process Executive - Voice Support. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.
Key Responsibilities:
- Handling customer calls and initiating the right responses to them, positively and professionally.
- Taking calls over the phone, which involves working in different time zones.
- E-Commerce customer support - voice support.
Requirements:
- Excellent English - In both verbal and written communication skills.
- Knowledge of customer service principles and practices.
- Good technical knowledge.
- Experience: Any Fresher & experienced in customer service role.
- Shift: Rotational Shift / Flexible to work in Night shifts.
- Education: Any undergraduate / Graduate / Post Graduate can apply.
Benefits:
- Drop is available only during odd hours provided the candidate is within the transport boundary.
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