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Customer Support Representative

4 weeks ago

Kolkata, West Bengal, India 2coms Full time
Job Title: Domestic Voice Process
Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Domestic Voice Process representative. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work in a fast-paced environment, handling multiple customer interactions simultaneously.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Meet or exceed performance metrics and quality standards.

Requirements:
  • Any graduate with proper Provisional mark sheet or Certificate Pass out of (2019 till 2023)
  • Willingness to work in Voice process
  • Should be fluent in English and Hindi (both Verbal and Written)
  • Willingness to work in rotational shift time
  • Ready to work from office
  • 6 days working 1 day week off (rotational)

Benefits:
  • PF, ESI, Medical Claims as per company norms
  • Cab facilities
  • Direct Company profile


Why Join Us:

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.