Customer Support Representative

6 days ago


Kolkata, West Bengal, India Maxicus Full time

**Job Summary:**

We are seeking a highly skilled Customer Support Representative to join our team at Maxicus. As a Customer Support Representative, you will be responsible for delivering exceptional customer experiences across various channels.

**Key Responsibilities:**

  • Providing accurate and complete information to customers using the right tools and methods.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Collaborating with team members and customer service teams to ensure a superior customer experience.
  • Following the company's communication procedures, policies, and guidelines at all times.
  • Delivering excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.

**Requirements:**

  • 12th pass can apply.
  • Freshers are also considered.
  • Good Communication Required.

**Working Conditions:**

  • Rotational shifts.
  • Day shift: 9am to 6pm or 10am to 7pm.
  • Night shift: 5pm to 2am or 6pm to 3am.
  • 6 days working, 1 week off.

**Benefits:**

  • Drop facility available for night shifts.
  • Salary: INR 11-13k CTC.
  • Working mode: Work from Office.
  • Location: Kolkata, West Bengal.


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