Customer Support Representative
6 days ago
**Job Summary:**
We are seeking a highly skilled Customer Support Representative to join our team at Maxicus. As a Customer Support Representative, you will be responsible for delivering exceptional customer experiences across various channels.
**Key Responsibilities:**
- Providing accurate and complete information to customers using the right tools and methods.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Collaborating with team members and customer service teams to ensure a superior customer experience.
- Following the company's communication procedures, policies, and guidelines at all times.
- Delivering excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.
**Requirements:**
- 12th pass can apply.
- Freshers are also considered.
- Good Communication Required.
**Working Conditions:**
- Rotational shifts.
- Day shift: 9am to 6pm or 10am to 7pm.
- Night shift: 5pm to 2am or 6pm to 3am.
- 6 days working, 1 week off.
**Benefits:**
- Drop facility available for night shifts.
- Salary: INR 11-13k CTC.
- Working mode: Work from Office.
- Location: Kolkata, West Bengal.
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