Customer Support Representative

3 weeks ago


Kolkata, West Bengal, India 2coms Full time

Job Title: Domestic Voice Process

Job Description:

We are seeking a highly motivated and enthusiastic Customer Support Representative to join our team at 2coms. As a Voice Process Agent, you will be responsible for handling customer calls and providing positive and professional responses.

Key Responsibilities:

  • Take calls from customers and handle their inquiries in a timely and efficient manner.
  • Work in different time zones and adapt to changing schedules.
  • Provide solutions to customer complaints and concerns.
  • Work collaboratively with the team to achieve sales and customer satisfaction targets.

Requirements:

  • Any graduate with proper Provisional mark sheet or Certificate Pass out of 2020 till 2024.
  • Willingness to work in Voice process.
  • Should be fluent in English and Hindi (both Verbal and Written).
  • Willingness to work in rotational shift time.
  • Ready to work from office.

Benefits:

  • PF, ESI, Medical Claims as per company norms.
  • Cab facilities.
  • Direct Company profile.


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