Customer Support Voice Representative
4 weeks ago
Join 2coms, a leading BPO company in India, as a Process Executive in our Kolkata office.
We are seeking a highly motivated and customer-focused individual to join our team as a Process Executive in our Kolkata office. As a Process Executive, you will be responsible for providing exceptional customer service to our clients through voice support.
Key Responsibilities:
- Provide voice support to customers through various channels.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Work in a fast-paced environment and adapt to changing priorities.
- Collaborate with team members to achieve business objectives.
Requirements:
- Excellent English communication skills - verbal and written.
- Knowledge of customer service principles and practices.
- Good technical knowledge.
- Experience: Any fresher or experienced candidate in customer service.
- Shift: Rotational shift / flexible to work in night shifts.
- Education: Any undergraduate / graduate / postgraduate can apply.
Benefits:
- Drop is available only during odd hours provided the candidate is within the transport boundary.
About 2coms:
2coms is a leading BPO company in India, providing business outsourcing and back office support solutions to various sectors. We operate as a business services provider firm, offering services in banking, finance, telecom, healthcare, travel, hospitality, retail, consumer goods, oil, gas, and technology sectors worldwide.
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