Relationship Manager

3 weeks ago


Bhopal, Madhya Pradesh, India IDFC FIRST Bank Full time
  1. Drive customer acquisition and servicing for KCC customers, ensuring a best-in-class experience that fosters long-term relationships and growth.
  2. Collaborate closely with product and operations teams to identify and capitalize on business opportunities, leveraging knowledge of liability, FX, trade, and client relationships.
  3. Monitor key performance indicators and employee productivity, making strategic decisions to drive growth, improve service efficiency, and enhance customer satisfaction.
  4. Develop and implement sales strategies and marketing initiatives to increase customer profitability, wallet share, and cross-selling.
  5. Recruit, retain, and develop a high-performing team, fostering a culture of excellence and driving business growth through talent development.
  6. Utilize analytical skills and market knowledge to evaluate growth strategies, competitor analysis, and customer feedback, informing recommendations for process improvements.

As a key member of the IDFC FIRST Bank team, you will be responsible for delivering exceptional customer experiences, driving business growth, and contributing to the bank's overall success.


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