Current jobs related to Customer Support Expert - Bengaluru, Karnataka - Rippling

  • Customer Support Expert

    1 month ago

    Bengaluru, Karnataka, India Tripgain Travel and Expense Management Solutions Full time

    At Tripgain Travel and Expense Management Solutions, we're seeking a highly skilled Customer Support Expert to join our team. As a Product Support Specialist, you will be the primary point of contact for our customers, providing top-notch technical support via various channels.Job SummaryThis is a full-time role that requires excellent communication skills,...

  • Customer Support Expert

    2 weeks ago

    Bengaluru, Karnataka, India Tata Consultancy Services Full time

    About the RoleWe are seeking a skilled Customer Support Expert to join our team at Tata Consultancy Services. As a Service Desk Analyst, you will be responsible for providing technical support to our customers and resolving their issues efficiently.Job DescriptionThe ideal candidate should have strong analytical skills, excellent communication abilities, and...

  • Customer Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India BRAINSEARCH CONSULTING PVT LTD Full time

    About Us:BRAINSEARCH CONSULTING PVT LTD is a leading provider of innovative solutions in the field of customer support.Job Summary:We are seeking a highly skilled and experienced professional to join our team as a Customer Support Specialist - Configuration Expert. This role involves working closely with cross-functional teams, supporting configuration...

  • Expert Customer Advocate

    2 weeks ago

    Bengaluru, Karnataka, India Stack Wealth Full time

    Customer Support Expert WantedWe are looking for a skilled Customer Support Expert to join our team at Stack Wealth. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and service to ensure a seamless experience for our clients.About the RoleThis is a full-time on-site role that requires 2-5 years of...

  • Senior Integration Specialist

    4 weeks ago

    Bengaluru, Karnataka, India customer of Alp consulting Full time

    We are seeking a highly skilled Senior Integration Specialist to join our team as an SAP CPI expert. The ideal candidate will have hands-on experience in developing and implementing custom integration solutions using SAP Cloud Connector and CPI cockpit.About the RoleIn this role, you will work closely with multiple teams to gather business and functional...

  • Cybersecurity Support Expert

    3 weeks ago

    Bengaluru, Karnataka, India Palo Alto Networks Full time

    Cybersecurity Support ExpertEstimated salary: $120,000 - $180,000 per year.About UsPalo Alto Networks is a leading cybersecurity company dedicated to protecting our digital way of life. We're committed to providing the best customer support in the industry, and we're looking for talented individuals like you to join our team.Job DescriptionAs a Cybersecurity...

  • Customer Acquisition Expert

    5 days ago

    Bengaluru, Karnataka, India Dell Full time

    About the RoleDell Technologies is seeking a highly skilled and results-driven Customer Acquisition Expert to join our Inside Sales team. As a Customer Acquisition Expert, you will be responsible for acquiring new customers and driving sales growth.Your Key ResponsibilitiesAcquiring new customers and driving sales growthDeveloping and executing sales...

  • Business Application Support Expert

    3 weeks ago

    Bengaluru, Karnataka, India US Technology International Pvt Ltd Full time

    Role Description: We are seeking a Business Application Support Expert to join our US Technology International Pvt Ltd team. As a key member of our organization, you will be responsible for providing expert-level support for critical business applications on Oracle Fusion SCM. Your strong analytical and problem-solving skills will enable you to develop...

  • Proactive Account Support Expert

    2 weeks ago

    Bengaluru, Karnataka, India Simplotel Technologies Pvt Ltd Full time

    Account Support ExpertWe are seeking a proactive Account Support Expert to join our team at Simplotel Technologies Pvt Ltd. As a key member of our organization, you will be responsible for providing exceptional support to our clients and driving business growth through strategic relationship-building and program implementation.About the RoleThis role...

  • Technical Support Expert

    3 days ago

    Bengaluru, Karnataka, India OpenText Full time

    About OpenTextAt OpenText, we are a global leader in information management where innovation collaboration and creativity are the key components of our corporate culture. Our team is committed to delivering exceptional customer experiences through innovative solutions and expert technical support.We partner with highly regarded companies to tackle complex...

  • Customization Expert

    2 weeks ago

    Bengaluru, Karnataka, India Randstad Digital Full time

    Job SummaryRandstad Digital is hiring a highly skilled Customization Expert to join our team. This role offers a competitive salary of $140,000 - $200,000 per year.ResponsibilitiesIndependently perform tasks and contribute actively in team discussions.Collaborate with stakeholders to gather, analyze, and define requirements for ServiceNow...

  • EER Global Seeking Technical Leadership Expert

    4 days ago

    Bengaluru, Karnataka, India Expert Executive Recruiters (EER Global) Full time

    At Expert Executive Recruiters (EER Global), we're driven by a passion for innovation and excellence in e-powertrain systems.We're looking for an exceptional Integration Team Leader to join our team!About the Role:Lead and mentor a high-performing team of technical support professionals, ensuring they provide top-notch assistance to customers...

  • Global Customer Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Vadvice Consulting Services LLP Full time

    About the RoleWe're seeking a skilled Technical Support Engineer to join our team in India (US Day shift). As a subject matter expert, you'll serve as the escalation point in resolving customer complaints and complex issues. Your responsibilities will include:Providing high-quality support via Zendesk and Zoom callsMaintaining high ticket productivity and...

  • Customer Support Associate

    4 weeks ago

    Bengaluru, Karnataka, India LTIMindtree Full time

    LTI Mindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTI Mindtree brings extensive domain and technology expertise to help...

  • Application Support Expert

    2 weeks ago

    Bengaluru, Karnataka, India ApicalGo Consultancy Full time

    About the Role:ApicalGo Consultancy is seeking an experienced Application Support Expert to join our team. As a key member of our operations department, you'll be responsible for providing expert-level support for our Level 1 and 2 business applications.In this role, you'll work closely with staff to resolve complex issues and develop optimization...

  • Customer Solutions Expert

    2 weeks ago

    Bengaluru, Karnataka, India Arva Health Full time

    As a Customer Solutions Expert at Arva Health, you will play a critical role in building and executing strategies to drive business growth through innovative solutions. Your key responsibilities will include collaborating with the Marketing Team to create and optimize clear communication of value propositions, nurturing and resolving outbound campaigns to...

  • Advanced Technical Support Expert

    4 days ago

    Bengaluru, Karnataka, India OpenText Full time

    Job SummaryWe are seeking an experienced Advanced Technical Support Expert to join our team at OpenText. This role involves providing exceptional technical support on our products, reproducing, troubleshooting, and resolving customer issues.About the RoleThis is a challenging opportunity for those who enjoy learning new technologies and mentoring others. You...

  • Technical Support Specialist Expert

    4 days ago

    Bengaluru, Karnataka, India OpenText Full time

    Senior Technical Support SpecialistWe are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team at OpenText. As a Senior Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers, ensuring their success with our products and solutions.Key...

  • Ecommerce Customer Success Expert

    2 weeks ago

    Bengaluru, Karnataka, India BiteSpeed Full time

    We are seeking a highly skilled Ecommerce Customer Success Expert to join our team at BiteSpeed. As an essential member of our customer success function, you will be responsible for owning customer relationships, making them successful, and turning them into true fans of our platform.About UsAt BiteSpeed, we're revolutionizing the world of e-commerce by...

  • Customer Service Support Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Trelleborg Group Full time

    Trelleborg, a world leader in engineered polymer solutions, seeks a talented Customer Service Executive to join their team. As an expert in customer support, you will play a crucial role in ensuring customers receive optimum service and satisfaction.With a strong focus on customer relationships, order handling, and operational planning, this position...

Customer Support Expert

1 month ago

Bengaluru, Karnataka, India Rippling Full time
About the Opportunity

We are seeking a skilled Customer Support Specialist to join our team at Rippling. As a key member of our Support Organization, you will play a crucial role in helping customers realize the full potential of our platform.

Key Responsibilities:

  • Taking charge of customer issues from start to finish in a dynamic and fast-paced environment
  • Leveraging chat, email, and video conferencing functionality to assist customers in optimizing Rippling
  • Becoming a product expert and serving as a go-to resource for both customers and coworkers
  • Collaborating with Product and Engineering teams to identify areas for improvement through automation or added features

Requirements:

  • Bachelor's degree
  • Ability to work a shift between 6:30 PM IST and 7:00 AM IST (with potential to move to a day shift based on performance and business requirements)
  • A minimum of 2 years of experience in a customer-facing role
  • Demonstrated problem-solving skills with attention to detail
  • Organizational skills and experience improving processes
  • Strong written and verbal communication skills in English
  • Flexibility with changing job duties and responsibilities
  • Effective time management and prioritization skills

About the Team:

We are building a world-class Support team committed to delivering exceptional customer experiences. Our members focus on resolving customer challenges and contributing to internal discussions around product enhancements.

Additional Information:

This role will be based onsite in our Bangalore office, with the expectation of working in-office three days a week. Rippling values a collaborative work environment and company culture, considering in-office work essential for employees living within a 40-mile radius of a Rippling office.

The estimated salary for this position is ₹9,50,000 - ₹12,00,000 per annum, depending on experience and qualifications. We highly value having employees working in-office to foster a collaborative work environment and company culture.