Direct Sales Processes Operations Director

3 days ago


Pune, Maharashtra, India beBeeOperations Full time ₹ 12,00,000 - ₹ 20,00,000
Job Title: Operations Manager for Direct Sales

This role plays a vital part in ensuring seamless coordination between dealers, vendors, and the sales team. It oversees daily sales operations, maintains high productivity levels, and ensures accurate execution of sales initiatives.

Main Responsibilities:
  • Coordinate daily with dealers, vendors, and the sales team to meet operational requirements
  • Follow up on renewals and new acquisitions, ensuring timely order processing in the CRM system
  • Manage subscriptions for prominent publications and oversee procurement and distribution of promotional materials
  • Handle complaints and resolution efficiently
  • Oversee backend team productivity, salary processing, and invoice management
  • Implement orders as per guidelines and maintain accurate MIS tracking
  • Support other operational functions as required by the sales team
Required Skills & Qualifications:
  • Bachelor's degree in business administration, operations, or a related field
  • Minimum 6 years relevant experience in direct sales processes operations
  • Experience in sales operations, coordination, or backend support roles
  • Proficiency in CRM systems and MS Office Suite (Excel, Word, PowerPoint)
  • Experience in SAP and Salesforce
  • Strong communication and follow-up skills
  • Ability to multitask and work under tight deadlines
  • Attention to detail and a problem-solving mindset
Why You'll Thrive:
  • Opportunity to work in a dynamic sales environment
  • Chance to develop your skills in sales operations and coordination
  • Fulfilling role that requires strategic thinking and problem-solving
  • Collaborative team environment that values open communication


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