
City Operations Director
2 weeks ago
As a City Operations Director, you will serve as the business leader for your city - responsible for overseeing day-to-day activities and driving sustainable growth.
You will be accountable for managing monthly revenues of ~100 - 150 Cr annually, and will drive EBITA growth while maintaining sustainable revenue growth with ~100+ team members.
You will lead cross-functional teams, define and execute the city strategy, manage performance, and ensure operational excellence across all areas.
Key responsibilities include:
- Business & Growth Strategy:
- Develop and execute strategies to drive profitability, growth, and operational excellence
- Monitor key business metrics, identify gaps, and implement corrective actions proactively
- Sales, Design & Last Mile Operations:
- Own the complete customer journey - from first lead to project handover
- Align Sales, Design, and Execution teams to deliver a seamless, high-quality customer experience
- Leadership & Team Management:
- Lead, mentor, and manage Sales Managers, Business Managers, Design Leads, and city-level delivery teams
Requirements:
- 10 to 15 years of total experience, with strong business leadership exposure
- Full-time B.Tech/MBA from a Tier 1 Institute
- Proven track record of managing city-level P&L and EBITDA for the last 3+ years
- Demonstrated experience managing large teams (100+ members) for 3+ years
Benefits:
This role offers a vibrant, collaborative culture that celebrates innovation, empowers ownership, and brings together some of the brightest minds in the industry to create spaces people love.
We expect you to run your city like an entrepreneur, with end-to-end control and the backing of a national brand.
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