Business Development CRM Manager

4 days ago


Kozhikode, Kerala, India beBeecrm Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title: Business Development CRM Manager

About This Role:

We are seeking a seasoned professional to lead our customer relationship management (CRM) strategies. The ideal candidate will possess strong leadership and communication skills, with expertise in CRM platforms, data analysis, and reporting.

Critical Responsibilities:
  • Develop and execute CRM strategies aligned with business objectives
  • Manage a team of CRM specialists, providing mentorship and guidance to ensure their success
  • Oversight of CRM system configuration, customization, and integration
  • Analyze customer data to identify trends and generate reports to measure campaign effectiveness
  • Cross-functional collaboration with marketing, sales, and customer support teams
  • Provide training and support to CRM users
  • Stay informed about CRM technology trends and best practices
  • Monitor and analyze CRM performance metrics
Requirements:
  • Proficiency in CRM platforms, data management, and reporting
  • Strong leadership, communication, and interpersonal skills
  • Ability to analyze data, identify trends, and solve complex CRM-related problems
  • Strategic thinking and project management skills
  • Understanding of business processes and ability to align CRM strategies with business objectives

This is an exciting opportunity for a motivated and experienced professional to drive customer engagement and growth.


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