Relationship Business Developer

4 days ago

Hyderabad, Telangana, India beBeeRelationship Full time ₹ 60,00,000 - ₹ 1,20,00,000
Job Description for Assistant Relationship Manager

A high-performing Assistant Relationship Manager is required to drive business growth and customer satisfaction in the region. The successful candidate will report directly to the Sales Manager and be responsible for managing a team of sales professionals.

  • This role requires an individual with excellent communication skills, who can effectively engage with customers and stakeholders to achieve sales targets.
Main Responsibilities

The key responsibilities of this role include:

  • Planning, recruitment, and management of FPOs, WMCs, and Sales Managers for FPO Units in the Region.
  • Achieving sales targets on issued FYP as per budgets informed by the Sales Manager.
  • Implementing Needs-based Selling and Activity Management processes amongst the teams managed.
  • Supporting business planning and implementation process for the business with the Sales Manager.
Key Result Areas

The following are the key result areas for this role:

  • Distribution Deliverables: Ensure planning, recruitment of sanctioned number of FPOs WMCs and Sales Manager for FPO Units in the Region. Achieve sales targets on issued FYP as per budgets informed.
  • Benchmark Persistency within the region.
  • Submission for required reports as per time lines.
Business Results

The performance of this role will be measured against the following parameters:

  • Issued FYP.
  • Productivity per FPO.
  • Productivity per Sales Manager Team.
  • Case rate.
  • Average Case Size.
  • Activity Ratio.
  • Attrition.
Optimal Resource Management

The incumbent will be responsible for:

  • Owning the resources and spend budgets for the Region.
  • Plan budgeting of resources for the region.
  • Liaise with ZO HO for budgetary requirements.
People Development

The goals of this role include:

  • Enable superlative performance standards through alignment of the team with the organization's objectives as communicated from time to time.
  • Ensure clear communication of the overall strategies and drive ownership on goals and objectives.
  • Develop the competencies of the Sales Managers.
Customer Relationship Management

The focus of this role includes:

  • Review of selling arrangements in the Region.
  • Ensure adequate focus to the business.
  • Ensure all customers are serviced to the standards expected in the Region.
  • Code of conduct and ensuring compliance of statutory norms.
Risk Management

The responsibilities of this role also include:

  • Owning-up the risk of the function by developing a risk-aware culture through participation in measurement, analysis, and mitigation of risks associated with the respective function.
  • This includes development of risk response processes, participation in contingency and business continuity programs, and reporting of emerging risks with potential impacts.

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