Guest Service Associate

1 week ago


Gurgaon, Haryana, India Accor Full time
Job Description

Accor is seeking a highly skilled Guest Service Associate to join our team.

Key Responsibilities
  • Attend daily briefings and take on assigned tasks to ensure seamless hotel operations.
  • Provide exceptional customer service, responding professionally and efficiently to guest requests and complaints.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by management to ensure the success of the hotel.
Requirements
  • Diploma or degree in Hospitality or a related field.
  • Minimum 1 year of experience in a similar role, preferably in a hotel or hospitality setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
Main Complexity/Critical Issues in the Job

Responding professionally and efficiently to extraordinary guest requests and complaints.



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