Customer Service Representative

7 days ago


Gurgaon, Haryana, India Accor Full time

Accor is seeking a skilled Customer Service Representative to join our team. As a Guest Service Associate, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Provide warm and welcoming service to guests upon arrival and throughout their stay
  • Ensure that all food and beverage orders are served promptly and to the highest standard
  • Maintain a clean and organized workspace, adhering to hotel standards and procedures
  • Assist with outlet operations during peak times and provide support to other Food and Beverage outlets as needed
  • Report any complaints or incidents to management and provide solutions to resolve issues

Qualifications:

Bachelor's degree in Hotel Management or related field



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