Customer Service Representative

4 weeks ago


Gurgaon, Haryana, India Essvee Consultant Full time

Job Title: Customer Service Representative

Department: Support

Reports to: Support Manager

Job brief: We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, a strong understanding of customer needs, and the ability to resolve issues efficiently.

Responsibilities:

Provide timely and effective support to customers via phone, email, or chat

Collaborate with internal teams to achieve better results

Gather feedback from customers and share with internal teams

Develop and maintain a deep understanding of customer requirements

Requirements and Skills:

1 year of customer service experience

Excellent communication and problem-solving skills

Knowledge of Google Sheets and Excel

Ability to work in a fast-paced environment



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