Customer Service Representative
4 weeks ago
Job Title: Customer Service Representative
Department: Support
Reports to: Support Manager
Job brief: We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, a strong understanding of customer needs, and the ability to resolve issues efficiently.
Responsibilities:
Provide timely and effective support to customers via phone, email, or chat
Collaborate with internal teams to achieve better results
Gather feedback from customers and share with internal teams
Develop and maintain a deep understanding of customer requirements
Requirements and Skills:
1 year of customer service experience
Excellent communication and problem-solving skills
Knowledge of Google Sheets and Excel
Ability to work in a fast-paced environment
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