Business Development Representative
6 days ago
About the Role:
The Customer Relationship Executive will be responsible for building and maintaining strong relationships with customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Handle customer inquiries, issues, and feedback over phone, email, WhatsApp, and social media in English or Hindi.
- Convert queries into sales and coordinate with marketplaces for promotional activities.
- Partner with restaurants, event management companies, retailers, and corporate clients to drive business growth.
- Manage customer inquiries efficiently and communicate with a premium customer base.
- Understand tableware and home décor categories quickly and assist customers with technical and billing-related queries.
- Coordinate with teams to resolve customer queries and provide regular updates.
Requirements:
- Excellent communication (English & Hindi) and negotiation skills.
- Good work ethics and calm attitude.
- Able to manage escalations and queries efficiently.
We Offer:
A unique opportunity to contribute to the growth of a leading tableware brand and develop your career in customer relationship management.
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