
Senior Dispute Resolution Specialist
2 days ago
We are seeking a skilled Lead Resolution Specialist to join our team.
As a key member of our dispute management unit, you will be responsible for leading the resolution of high-value or complex disputes.
This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
- Liaise with legal and compliance teams for sensitive cases
- Drive automation initiatives in dispute tracking and resolution
- Mentor junior team members and conduct quality reviews
- Represent the dispute team in cross-functional meetings
- Stakeholder Management – Handle escalations and communicate with senior stakeholders
- Advanced Reporting – Build and interpret complex dispute metrics
- Project Management – Lead initiatives to reduce dispute cycle time
In addition to your technical skills, you should possess excellent business acumen, with the ability to navigate complex regulatory frameworks.
If you have a proven track record of success in dispute resolution and are passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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