Lead Dispute Resolution Specialist
23 hours ago
Discover the exciting opportunity to lead dispute management as a senior professional. Our team seeks experienced professionals to manage high-value or complex disputes, leading resolution and driving automation initiatives.
Key Responsibilities:- Lead resolution of high-value or complex disputes.
- Act as point of contact for escalations from analysts and associates.
- Conduct deep-dive analyses on dispute drivers and financial impact.
- Develop and refine SOPs based on evolving business needs.
- Liaise with legal and compliance teams for sensitive cases.
- Drive automation initiatives in dispute tracking and resolution.
- Mentor junior team members and conduct quality reviews.
- Represent the dispute team in cross-functional meetings.
As a senior professional, you will have the opportunity to work with our experienced team, developing your skills and expertise in dispute management.
Required Skills and Qualifications:Strong analytical and problem-solving skills are essential for this role. Proficiency in negotiation and conflict resolution is also necessary. Additionally, experience with automation tools and project management methodologies is preferred.
Benefits:Our company offers a competitive salary and comprehensive benefits package, including health insurance, retirement plans, and paid time off. We also offer opportunities for professional development and growth.
Others:Join us in shaping the future of dispute management and enjoy a dynamic work environment with collaborative colleagues.
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