Hotel Operations Manager
7 days ago
At Intellect Design Arena Ltd, we are a global leader in Financial Technology for Banking, Insurance, and other Financial Services. Our rich suite of products across the organization makes us an authority on vertical and integrated solutions that enable institutions to meet their ambition to be the principal service provider to their customers.
We create financial technologies that help banks lead businesses on the path to growth and success. With our solutions, we move the banking world forward; because that's what happens when the world knows it has financial institutions they can rely on. This is the philosophy that we at Intellect follow and our commitment to our customers' success.
A uniquely focused Products business, over $250 million Intellect Design Arena group has the soul of an agile start-up, with the maturity of an established specialist in designing advanced technology products for global financial platforms across Global Transaction Banking (GTB), Global Consumer Banking (GCB), Insurance (Intellect AI) and e-Governance (GeM).
Our estimated annual salary range for this role is ₹9-13 Lacs, based on your location and experience. We provide full spectrum, fully integrated products that run in over 250 financial institutions, across 90+ countries. With over 5000 solution architects, domain, and technology specialists, backed with over 30 years of deep domain expertise, Intellect is the brand on which progressive financial institutions rely on for transformation initiatives.
The aggressively customer-centric design philosophy has enabled the engineering of agile & holistic digital solutions, with full lifecycle enablement and industry-leading performance assurances. Explore more about us at our website.
**Job Responsibilities:**
- Supervising daily housekeeping operations and ensuring compliance with all policies, standards, and procedures act as liaison to coordinate the efforts of Housekeeping, Laundry, and Front Office.
- Working effectively with Engineering to ensure product upkeep and upliftment.
- Monitoring and developing team members by providing supervision, scheduling, conducting counselling evaluate and deliver recognitions and rewards
- Monitoring, compilation, and requisitioning of periodic inventories for fixed assets and operational supplies.
- Staff roster and allocation management in accordance with business demands, ensuring exceptional customer service
- Responsible for effective customer relations within in-house guests in different locations.
- Understand the impact of department's operations on the overall property financial goals and objectives and manage to achieve or exceed budgeted goals.
- Recruit, interview, and train new team members.
- Observe service behaviors of employees, provide feedback to individuals and participate in the employee performance appraisal process.
- Ensuring availability of resources for smooth operations.
- Cafeteria/ Canteen Management
**What We Offer:**
- An estimated annual salary range of ₹9-13 Lacs.
- A chance to work with a global leader in Financial Technology.
- A supportive and dynamic work environment.
- Ongoing training and development opportunities.
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