Hotel Housekeeping Manager
4 hours ago
Hotel Housekeeping Manager
OverviewAccor is a leading hospitality company that prides itself on delivering exceptional guest experiences. As a Hotel Housekeeping Manager, you will play a vital role in maintaining the high standards of cleanliness and comfort that our guests have come to expect.
Job DescriptionThe successful candidate will be responsible for overseeing the housekeeping team, ensuring that all rooms are clean and tidy, and that our public areas are well-maintained. This includes:
- Coordinating the cleaning schedules and rotas to ensure maximum efficiency
- Maintaining the highest standards of cleanliness and hygiene throughout the hotel
- Providing excellent customer service to guests and responding to any concerns or issues promptly
- Leading by example and promoting a positive and productive work environment among the housekeeping team
The Hotel Housekeeping Manager will be responsible for:
- Establishing and maintaining seamless communication with other departments to ensure maximum cooperation and productivity
- Interacting with guests and hotel personnel in an efficient and friendly manner
- Providing effective support to the team to enable them to provide excellent services
- Responding to customer queries and resolving issues in a timely and efficient manner
To be considered for this role, you should possess:
- A warm and caring personality, with previous housekeeping experience being an asset
- An ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management
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