Senior Financial Partnerships Specialist

Job Title: Senior Partnership Account Manager

We are seeking a highly skilled and experienced Senior Partnership Account Manager to join our team. In this role, you will be responsible for driving the growth and performance of complex partnership accounts.

Key Responsibilities:

1. Serve as primary relationship owner for assigned financial institution partners, building and maintaining trust-based, strategic relationships that align with partners' goals and objectives.
2. Facilitate regular engagement and collaboration with partner teams, ensuring clear communication, mutual accountability, and ongoing alignment with partnership objectives.
3. Lead the implementation of partner-facing programs, including onboarding, capacity building, product design, marketing support, and impact tracking.
4. Provide technical guidance and advisory support to partners on inclusive financial products and delivery models, particularly those targeting low-income households for water and sanitation access.
5. Ensure timely and effective issue resolution, performance monitoring, and adaptive management of partnership activities.
6. Maintain high-quality data on partner activities, ensuring completeness, accuracy, and timely updates in internal systems and dashboards to inform decision-making.
7. Actively contribute to the expansion of Water.org's reach by identifying new opportunities within existing partnerships and building strategic relationships with key decision-makers and influencers in the financial services ecosystem.
8. Collaborate with internal teams to craft tailored value propositions for potential partners, drawing from Water.org's tools, products, research, and success stories.
9. Stay informed on financial sector trends, regulatory developments, and market opportunities that could influence partner priorities or open new avenues for collaboration.
10. Represent Water.org at relevant forums, meetings, and industry events to increase visibility and build credibility with potential partners and stakeholders.
11. Monitor partner performance against agreed milestones, including disbursement targets, outreach goals, and impact metrics.
12. Prepare and deliver regular internal and external reports on partnership status, challenges, lessons learned, and contributions to broader organizational goals.
13. Track and forecast partner-level fund utilization and ensure alignment with grant conditions, donor reporting needs, and impact strategies.
14. Collaborate with M&E and portfolio teams to interpret results, support learning, and inform improvements in partnership strategies and service delivery.

If you have a strong track record of successful account management and business development, we encourage you to apply for this exciting opportunity.

Required Skills and Qualifications:

• Bachelor's degree in a relevant field.
• Minimum seven years of experience in microfinance, inclusive finance, or rural banking, preferably with exposure to water, sanitation, or housing loan portfolios.
• Demonstrated experience managing MFI partnerships and large loan portfolios.
• Experience in strategic account management, business development, or credit product innovation in the development finance ecosystem.
• Familiarity with MFI operating models, NBFC-MFI regulatory norms, SHG-based finance, and low-income client engagement.
• Fluency in English and proficiency in Hindi or other regional language preferred.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with a leading organization in the development finance sector.
• Chance to make a meaningful impact in the lives of low-income communities.

This is an exciting opportunity for a motivated and experienced professional to join our team and contribute to our mission of promoting access to safe water and sanitation for all.

Travel Requirements:

Up to 25% travel may be required, both domestically and internationally.

Location:

New Delhi.