Customer Service Team Lead Role

Leadership Role: ManagerAs a key member of the management team, you will be responsible for leading and motivating teams of customer service representatives or other operational staff.Performance Evaluation and Development:Conduct performance evaluations to identify areas for improvement and provide regular feedback to team members.Operational...

Customer Service Team LeaderAs a Customer Service Team Leader, you will be responsible for developing and delivering service levels that provide the customer with an exceptional experience. This role requires you to stimulate customer retention and generate additional opportunities.The key responsibilities of this position include:Performance Improvement:...

We have excellent opening for the position of Technical Service Desk (Team Leader).Qualification: Any graduateExperience: 3 to 6 YrsJob Location: Andheri (Chakala)JD as followsAble to handle Technical team, Excellent technical knowledge and can Troubleshoot Windows, MAC, MS office, Teams, One drive, Pidilite applicationsResponsible for incident handling...

We have excellent opening for the position of Technical Service Desk (Team Leader). Qualification: Any graduate Experience: 3 to 6 Yrs Job Location: Andheri (Chakala) JD as follows Able to handle Technical team, Excellent technical knowledge and can Troubleshoot Windows, MAC, MS office, Teams, One drive, Pidilite applications Responsible for incident...

**Role**: Executive Customer Service - Telugu **Job brief** **Responsibilities** - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep records...

Job DescriptionWe are seeking a proactive and experienced Team Lead to manage our BLENDED PROCESS. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:- Monitor daily volumes, response times, and customer satisfaction...

Job Overview\We are seeking an experienced Customer Service Manager to lead our customer service team. The ideal candidate will have a proven track record of delivering exceptional customer service and managing teams effectively.\Key Responsibilities:\\Manage a team of customer support representatives.\Oversee the customer service process, ensuring high...

**Role**:Executive Customer Service - Tamil **Job brief** **Responsibilities** - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep records...

Job Description Job description - Team Management: Leading and supporting a team of 20 members, motivating them to achieve targets. - Shift and Attendance Management: Willing to work 24/7 shifts with rotational week offs. Prepare schedules and ensure the advisors attendance is marked daily. - Compliance and Monitoring: Ensuring agents adhere to log-in,...

Job OpportunityWe are looking for a highly skilled Customer Service Team Lead to join our team.The successful candidate will be responsible for leading and mentoring a team of customer service representatives, ensuring high levels of customer satisfaction and resolving complex issues in a timely manner.Main Responsibilities:Lead and mentor a team of customer...