Executive Customer Service

4 days ago

Mumbai, India LEAD School Full time

**Role**:Executive Customer Service - Telugu

**Job brief**

**Responsibilities**
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in acomprehensible way
- Meet personal/team qualitative and quantitative targets

**Requirements and skills**
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with MS office (Excel)
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Graduate
- **Telugu, English & Hindi

  • Customer Service Executive

    3 days ago

    Mumbai, India Talent Corner HR Service Ltd Full time

    We have an opening for the post of Customer Service Executive in E-commerce company located at Andheri East. Details mentioned below: **Designation** **:Customer Service Executive** **Qualification** : Any Graduate **Experience** : 1 to 2 years of experience **Industry preferred**: E-commerce **Job location**: Andheri East (close by to Western Express...

  • Customer Service

    3 days ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service Representative

    19 hours ago

    Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

  • Customer Support Executive

    1 week ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Customer Support Executive

    1 week ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    1 week ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    1 week ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    7 days ago

    mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    7 days ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Service Executive

    6 days ago

    Mumbai, India Seven Consultancy Full time

    Relaying extensive product information to customers. - Closing sales for the company. - Filing customer records, including contact information, purchases and billings. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Rerouting customer calls to...